35 Manawa Road, Papamoa Beach, Papamoa, New Zealand 3118
SUMMERSET BY THE DUNES Provider Logo Bronze
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Score: 87%

Verified resident feedback · How reviews & rankings work · Review data updated: 17 Aug 2026

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Review Distribution: 5-star 66% | 4-star 19% | 3-star 5% | 1-2 star 10%

Last 12 months : 90.48% (21 reviews)

Key Facts

  • Reviews: 41
  • Rank: 133 of 510 Villages
  • Dwellings: 98
  • Fee model: ORA / LTO — 6% per year, for 4 years + 6% upfront. — Maximum 30%
  • Min age: 70

Services Offered
  • Serviced Apartments
  • 2 Bedroom Townhouse
  • 3+ Bedroom Villa
  • 2 Bedroom Villa
  • Continuum of care
  • RETIREMENT VILLAGES

Service Information

Facility information supplied by provider.

This business is part of SUMMERSET GROUP HOLDINGS LTD.

Summerset by the Dunes is located in the idyllic Pāpāmoa Beach and only a 15-minute stroll from the village gate to the beach. Enjoy the relaxed coastal community, surrounded by beautiful beaches and the rolling Pāpāmoa Hills, while being close to local shops and amenities.

Our village centre is the heart of our village, providing a multi-purpose community hub. Featuring spacious resident lounges and a stylish dining room and library, it includes a range of resort-style facilities including a café, bar, hair and beauty salon, indoor pool and spa. The village centre is also home to our fully-certified care centre and industry-leading memory care centre, specially designed for those living with dementia.

No. of Dwellings: 98

Management

To view all Summerset Villages through out the country or to see all Summerset Care Villages

Resident Activities

Our village is built for its environment and includes the wide array of facilities below. Our on-site Activities Coordinator ensures there's a comprehensive calendar of activities and events to cater for our wide range of residents.

(Last Updated: 18th November 2025)

Costs & Entry Conditions

Fee Model
ORA / LTO
6% per year, for 4 years + 6% upfront.
Maximum 30%
Minimum Age of Entry
70
Lowest Known Price
Highest Known Price
Capital Gain
Provider
Capital Loss (if any)
Maintenance Fees Starting from
(Paid Weekly)
Maintenance Fee Increases?
Extra Costs/Fees
No. of Dwellings in Village
98
Data Current As of
11 Apr, 2024
Data Supplied By

Location & Map for SUMMERSET BY THE DUNES

Resident Reviews for SUMMERSET BY THE DUNES

Review scores and rankings calculated from verified Village Advisor resident-review data.

4.4 (41 reviews)
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Caring Staff
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Responsive Management
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Outdoor Activity
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Indoor Entertainment
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Social Atmosphere
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Enjoyable Food
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Verified Resident Feedback

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Overall Satisfaction Score: 4.4 / 5 ★ (88%) based on 41 qualifying reviews

Rating Breakdown (% of total reviews)
5★
66% (27)
4★
19% (8)
3★
5% (2)
2★
5% (2)
1★
5% (2)
Example resident reviews
These reviews are selected to show a range of resident experiences. They are not intended to represent the percentage distribution of all reviews shown above.
Great neighbours + friends
5 / 5 ★
Since moving into our Villa 15 mths ago, we have great neighbours + friends, alway happy along with all the staff. Cafe worker, our manager + office staff go the extra mile to make sure all residents are happy + pleased to sort out issues if they arise. We love living in our village, could not ask for a better place to be.
Reviewer: Anonymous 17 Aug 2026
Great get togethers
5 / 5 ★
Christian faith integration. Maori culture included. Great get-togethers.
Reviewer: Anonymous 20 Jul 2026
Four Star
4 / 5 ★
I have been at Sommerset Dunes for 6 years. The last 3 in care, for which I am very grateful to both, staff and management!
Reviewer: Anonymous 09 Jul 2026
Friendliness of both staff and residents is excellent
4 / 5 ★
Friendliness of both staff and residents is excellent.
Reviewer: Anonymous 08 Jul 2026
Review of trying to leave the village
3 / 5 ★
Trying to leave is impossible.As one's money is tied up in a dwelling you don't own,and the operator insists on having to sell your vacated dwelling before you can be paid out your money,means you cannot under normal financial conditions purchase another home.Suggesting you rent until they pay out is not practical as rent money is wasted,so you have less to purchase a new home.
Reviewer: Anonymous 05 Jul 2026
Villas Small
3 / 5 ★
No Positives[in my opinion] except cheap EV chargers. [I feel like] we cannot leave because of the payout delays up to 9 months as advised by manager. [I feel like] the villas are too small with little storage (3 bedroom). Too restrictive - must get manager's permission to do most things to villa. Must have village power company. (eds.)
Reviewer: Anonymous 05 Jul 2025
Disappointing response
2 / 5 ★
If you make changers to you insensitive, oner all prospective occupiers
Reviewer: Anonymous 07 May 2025
No Better or Worse than Other Villages
2 / 5 ★
I must admit I am not a fan of retirement villages. I am here because my wife has medical problems. I have no positives. Generally this village is no better or worse than any other of similar age.
Reviewer: Anonymous 12 Nov 2024
A toxic [environment, in my opinion]
1 / 5 ★
[I have serious concerns about the way residents are treated and supported.]
Reviewer: Anonymous 29 May 2026
I find financial model disgraceful
1 / 5 ★
[In my opinion] there is nothing here that most others have. [I find ] the financial model is disgraceful. Once in a village it is almost impossible to leave because of payout of capital delay. [In my opinion] purchase of "ORA" is a farce, an elaborate scheme similar to a Ponzi scheme. Government needs to repeal the Retirement Villages Act and rewrite it with massive resident input. (edited)
Reviewer: Anonymous 18 May 2025

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