SUMMERSET IN THE BAY Provider Logo Bronze
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Score: 89%

Verified resident feedback · How reviews & rankings work · Review data updated: 31 Jul 2026

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Review Distribution: 5-star 59% | 4-star 33% | 3-star 5% | 1-2 star 3%

Last 12 months : 96.84% (19 reviews)

79 Merlot Drive, Greenmeadows, Napier, New Zealand 4112

Key Facts

  • Reviews: 64
  • Rank: 102 of 511 Villages
  • Dwellings: 140
  • Fee model: ORA / LTO — 6% per year, for 4 years + 6% upfront. — Maximum 30%
  • Min age: 70

Services Offered
  • Serviced Apartments
  • 3+ Bedroom Villa
  • 2 Bedroom Villa
  • 2 Bedroom Apartment
  • 1 bedroom Apartment
  • Continuum of care
  • RETIREMENT VILLAGES

Service Information

Facility information supplied by provider.

This business is part of SUMMERSET GROUP HOLDINGS LTD.

Summerset in the Bay is a beautifully landscaped, modern village with a range of stunning homes to choose from. Located in the most idyllic position right amongst world-renowned vineyards, the village has easy access to state highways while being close by to local shops and pharmacies, making Summerset in the Bay the ideal retirement destination.

No. of Dwellings: 140

Management

To view all Summerset Villages through out the country or to see all Summerset Care Villages

Resident Activities

At Summerset in the Bay, our facilities are designed to take advantage of the fantastic Hawke's Bay weather. But no matter the weather, you'll always have something to do with a range of indoor facilities too. Our on-site Activities Coordinator makes sure there's always a calendar of events and activities to keep you entertained, and you can do as much or as little as you choose.

Our Divine Café and in-house catering offer contemporary food menus prepared on site with wholesome, seasonal, fresh and locally-grown produce.

(Last Updated: 4th June 2025)

Costs & Entry Conditions

Fee Model
ORA / LTO
6% per year, for 4 years + 6% upfront.
Maximum 30%
Minimum Age of Entry
70
Lowest Known Price
Highest Known Price
Capital Gain
Provider
Capital Loss (if any)
Maintenance Fees Starting from
(Paid Weekly)
Maintenance Fee Increases?
CPI Based
Extra Costs/Fees
No. of Dwellings in Village
140
Data Current As of
Unknown
Data Supplied By

Location & Map for SUMMERSET IN THE BAY

Resident Reviews for SUMMERSET IN THE BAY

Review scores and rankings calculated from verified Village Advisor resident-review data.

4.5 (64 reviews)
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Caring Staff
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Responsive Management
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Outdoor Activity
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Indoor Entertainment
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Social Atmosphere
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Enjoyable Food
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Verified Resident Feedback

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Overall Satisfaction Score: 4.5 / 5 ★ (90%) based on 64 qualifying reviews

Rating Breakdown (% of total reviews)
5★
59% (38)
4★
33% (21)
3★
5% (3)
2★
2% (1)
1★
1% (1)
Example resident reviews
These reviews are selected to show a range of resident experiences. They are not intended to represent the percentage distribution of all reviews shown above.
5 star review
5 / 5 ★
Keep up the good work.
Reviewer: Anonymous 31 Jul 2026
5 star review
5 / 5 ★
I have no complaints
Reviewer: Anonymous 30 Jul 2026
Staff are very approachable and personal, very well maintained and serviced
4 / 5 ★
Staff are very approachable and personal, very well maintained and serviced regarding buildings and gardens.
Reviewer: Anonymous 09 Jul 2026
Overall a nice place to be
4 / 5 ★
Over all a nice place to be. Security fairly good, but would like to see the main gates closed earlier than 10.00pm, perhaps 8.30pm winter and 9.00pm Summer.
Reviewer: Anonymous 09 Jul 2026
Feel safe & secure
4 / 5 ★
Feel safe & secure. Maintenance issues attended to promptly. Village has a friendly/homely feel.
Reviewer: Anonymous 09 Jul 2026
Four Star
4 / 5 ★
For a few years staff issues influenced residents feelings. Under current staff I think residents are much happier.
Reviewer: Anonymous 04 Oct 2025
Review
4 / 5 ★
Location suits me. Villa size suits me.
Reviewer: Anonymous 28 Jul 2025
Independent Living
4 / 5 ★
A singing group would be nice.
Reviewer: Anonymous 17 Jul 2025
4 Star
4 / 5 ★
Shortage of staff in all departments. May be a management problem or low wages?
Reviewer: Anonymous 17 Jul 2024
Activities director very very good
4 / 5 ★
Very friendly and help residents. Office staff excellent. Activities director very very good. Pity no cafe open for a month :( Excellent hair dressers. Property manager helpful.
Reviewer: Anonymous 12 Jul 2024

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