Verified resident feedback · How reviews & rankings work · Review data updated: 17 Aug 2026
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Review
Distribution:
5-star 59%
|
4-star 32%
|
3-star 8%
|
1-2 star
1%
Last 12 months : 96.00% (25 reviews)
95 Grants Road, Papanui, Christchurch, New Zealand
Key Facts
- Reviews: 128
- Rank: 38 of 511 Villages
- Dwellings: 159
- Fee model: ORA / LTO — 4% per year, for 5 years. — Maximum 20%
- Min age: 70
Services Offered
- Serviced Apartments
- 3+ bedroom Townhouse
- 2 Bedroom Townhouse
- 1 Bedroom Townhouse
- RETIREMENT VILLAGES
Service Information
Facility information supplied by provider.
This business is part of Ryman Healthcare Ltd.
NGAIO MARSH RETIREMENT VILLAGE
No. of Dwellings: 159
(Last Updated: 26th November 2025)
Costs & Entry Conditions
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Fee Model
|
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|---|---|
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Minimum Age of Entry
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70
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Lowest Known Price
|
Undisclosed
...
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Highest Known Price
|
Undisclosed
...
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|
Capital Gain
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Provider
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|
Capital Loss (if any)
|
|
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Maintenance Fees Starting from
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$119 per week
(Paid Weekly)
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Maintenance Fee Increases?
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|
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Extra Costs/Fees
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|
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No. of Dwellings in Village
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159 |
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Data Current As of
|
Unknown |
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Data Supplied By
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Location & Map for NGAIO MARSH RETIREMENT VILLAGE
Resident Reviews for NGAIO MARSH RETIREMENT VILLAGE
Review scores and rankings calculated from verified Village Advisor resident-review data.
NPS
4.5
(128 reviews)
Quality of Care
Caring Staff
Responsive Management
Outdoor Activity
Indoor Entertainment
Social Atmosphere
Enjoyable Food
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Example resident reviews
These reviews are selected to show a range of resident experiences. They are not intended to represent the percentage distribution of all reviews shown above.
These reviews are selected to show a range of resident experiences. They are not intended to represent the percentage distribution of all reviews shown above.
5 Star Review
5 / 5 ★Always happy here
Couldn't be happier here
5 / 5 ★The friendliness of staff & residents, the inclusiveness in activities, the absolute absolute 'individuality', the trees, the stream make this village out on its own. Other places visited before coming to Ngaio Marsh were sterile & lacking in personality. I couldn't be happier here.
This is a pretty good place
4 / 5 ★This is a pretty good place.
5 Star Review
4 / 5 ★See comments in Negatives section.
5 star review
4 / 5 ★Staying up to date with environmental and art issues.
Facility Response:
Thank you for sharing your experience with us.
4 starred
4 / 5 ★Nothing I can think of
Facility Response:
Thanks for taking the time to leave us a review.
5 star review
4 / 5 ★Nothing in particular.
Facility Response:
Thank you for sharing your experience with us.
Ngaio marsh retirement village
4 / 5 ★N/A
Facility Response:
We are glad to hear you are enjoying yourself here.
Conveniently Located
4 / 5 ★The physical environment of the village is excellent with well maintained gardens etc. It is conveniently located, being close to Papanui shopping centres.<br />
However, management is not particularly responsive to residents needs and suggestions. The "social centre" is outdated and needs to be upgraded. It compares unfavourably with the nearby Diana Isaacs Village.
Facility Response:
Thanks for your review and feedback.
Pleasant area and peaceful
3 / 5 ★Would a coffee shop brighten up the community? Pleasant area, peaceful. Very beautiful grounds, well kept. Friendly in passing. Close to amenities. I expected much more life about the place. Activities are somewhat restrictive and I perceive a distinct reluctance to change, retry or suggest new. Few resident-led activities. Maybe a split between men/women must stop. What happened to fun?
Facility Response:
Thanks for your feedback.
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