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Score: 76%

Verified resident feedback · How reviews & rankings work · Review data updated: 27 Jul 2026

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Review Distribution: 5-star 30% | 4-star 40% | 3-star 15% | 1-2 star 15%

Last 12 months : 73.33% (3 reviews)

2 Te Okuroa Drive, Papamoa Beach, Papamoa, New Zealand 3118

Key Facts

  • Reviews: 60
  • Rank: 284 of 510 Villages
  • Dwellings: 148
  • Fee model: ORA / LTO — 10% per year, for 3 years. — Maximum 30%
  • Min age: 70

Services Offered
  • 2 Bedroom Villa
  • RETIREMENT VILLAGES

Service Information

Facility information supplied by provider.

This business is part of Metlifecare Ltd [VILLAGES].

Papamoa Beach Retirement Village on Papamoa Beach, in Papamoa is a retirement facility offering independent living and is run by Metlifecare.

No. of Dwellings: 148

(Last Updated: 26th February 2025)

Costs & Entry Conditions

Fee Model
ORA / LTO
10% per year, for 3 years.
Maximum 30%
Minimum Age of Entry
70
Lowest Known Price
Highest Known Price
Capital Gain
Provider
Capital Loss (if any)
Maintenance Fees Starting from
(Paid Weekly)
Maintenance Fee Increases?
Undisclosed (CPI used)
Extra Costs/Fees
No. of Dwellings in Village
148
Data Current As of
Unknown
Data Supplied By

Location & Map for PAPAMOA BEACH METLIFECARE Retirement Village

Resident Reviews for PAPAMOA BEACH METLIFECARE Retirement Village

Review scores and rankings calculated from verified Village Advisor resident-review data.

NPS
3.8 (60 reviews)
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Quality of Care
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Caring Staff
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Responsive Management
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Outdoor Activity
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Indoor Entertainment
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Social Atmosphere
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Enjoyable Food
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Verified Resident Feedback

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Overall Satisfaction Score: 3.8 / 5 ★ (76%) based on 60 qualifying reviews

Rating Breakdown (% of total reviews)
5★
30% (18)
4★
40% (24)
3★
15% (9)
2★
10% (6)
1★
5% (3)
Example resident reviews
These reviews are selected to show a range of resident experiences. They are not intended to represent the percentage distribution of all reviews shown above.
Retirement living
5 / 5 ★
I don't have any suggestions
Reviewer: Anonymous 27 Jul 2026
Most social village around
5 / 5 ★
Keep doing the same
Reviewer: Anonymous 18 Jul 2026
Good food, helpful staff
4 / 5 ★
It depends on what a person wants, we do not have serviced units. We do not have Tennis Courts or out-door Bowls. But we do have a Putting green & croquet lawn. The staff are generally Helpfull, New Manager. The food is very good, just I can't eat some things or don't like them.
Reviewer: Anonymous 30 Jul 2025
Plenty of Activities
4 / 5 ★
Lots of good company, no need to be lonely. Plenty of activities going on. Too many cats and dogs that mess on the garden [in my opinion]. (eds.)
Reviewer: Anonymous 04 Jul 2025
Great New Management
3 / 5 ★
We have new management and I find them very good. Management available most of the time, even after hours. (eds) I find our village very friendly.
Reviewer: Anonymous 06 Jul 2025
3 Star
3 / 5 ★
Flooding with heavy rain. Bark constantly on the path due to birds scratching in it. Barking dogs.
Reviewer: Anonymous 26 Jun 2024
Only Activities Arranged by Villagers
2 / 5 ★
Either no staff or staff incompetent (in my opinion). No activities unless villagers arrange themselves. Now charged for assistance $15 for 15 minutes. [In my opinion] the lifestyle was totally oversold by the sales person. Fortunately I like my villa and can still drive out!!! (eds.)
Reviewer: Anonymous 06 Jul 2025
Feel Like Resident's Voice Not Heard
2 / 5 ★
[I feel like there have been ] too many changes. i.e. - grass, gardeners now just chop all trees, charged for repairs and maintenance. [I feel that] residents voices are not heard about any topic that's very important to us. We are told - not discussed. (eds.)
Reviewer: Anonymous 05 Jul 2025
Independent living
1 / 5 ★
More permanent staff with better training and knowledge of positions required. Better food, age appropriate for maximum health.
Reviewer: Anonymous 16 Jun 2026
Feedbacks
1 / 5 ★
Improve activities and food
Reviewer: Anonymous 11 May 2022

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