5 Lisle Farm Drive, Pukekohe, New Zealand 2120
starstarstarstarstar
starstarstarstarstar
Score: 92%

Verified resident feedback · How reviews & rankings work · Review data updated: 17 Aug 2026

Compare with other facilities!

Review Distribution: 5-star 67% | 4-star 26% | 3-star 5% | 1-2 star 2%

Last 12 months : 96.29% (97 reviews)

Key Facts

  • Reviews: 252
  • Rank: 39 of 510 Villages
  • Dwellings: 343
  • Fee model: ORA / LTO — 0% per year, for 0 years.
  • Min age: 70

Services Offered
  • Serviced Apartments
  • 3+ bedroom Townhouse
  • 2 Bedroom Townhouse
  • 2 Bedroom Apartment
  • RETIREMENT VILLAGES

Service Information

Facility information supplied by provider.

This business is part of Ryman Healthcare Ltd.

Possum Bourne Retirement Village in Pukekohe, Auckland is a another excellent Ryman Village with a range of independent living options and continuum of care (rest home, hospital and dementia level) available, if required. Located on Valley Road, this retirement village is in peaceful surroundings and near to the Pukekohe town centre. Townhouses, apartments, serviced apartments, and the care centre comes with 'resort-style facilities' which include a petanque court, indoor heated swimming pool, spa, library, gymnasium, hair and beauty salon, bar, shop, movie theatre and an all-weather bowling green. The village gets its name Possum Bourne from the late, Peter Raymond George "Possum" Bourne (13 April 1956- 30 April 2003) - the New Zealand champion rally car driver - three-time winner of the Asia-Pacific Rally Championship and seven times consecutively Australian Rally Champion, amongst other titles. Peter got his name his nickname, "Possum", when he crashed his mother's car, while trying to avoid a possum in the middle of the road.

No. of Dwellings: 343

(Last Updated: 26th November 2025)

Costs & Entry Conditions

Fee Model
ORA / LTO
0% per year, for 0 years.
Minimum Age of Entry
70
Lowest Known Price
Undisclosed
...
Highest Known Price
Undisclosed
...
Capital Gain
Provider
Capital Loss (if any)
Maintenance Fees Starting from
Undisclosed
(Paid Weekly)
Maintenance Fee Increases?
Extra Costs/Fees
No. of Dwellings in Village
343
Data Current As of
Unknown
Data Supplied By

Location & Map for POSSUM BOURNE RETIREMENT VILLAGE

Resident Reviews for POSSUM BOURNE RETIREMENT VILLAGE

Review scores and rankings calculated from verified Village Advisor resident-review data.

NPS
4.6 (252 reviews)
starstarstarstarstar
starstarstarstarstar
Quality of Care
starstarstarstarstar
starstarstarstarstar
Caring Staff
starstarstarstarstar
starstarstarstarstar
Responsive Management
starstarstarstarstar
starstarstarstarstar
Outdoor Activity
starstarstarstarstar
starstarstarstarstar
Indoor Entertainment
starstarstarstarstar
starstarstarstarstar
Social Atmosphere
starstarstarstarstar
starstarstarstarstar
Enjoyable Food
starstarstarstarstar
starstarstarstarstar

Verified Resident Feedback

×Have you visited this facility? Help others who are looking for a place by posting a review on POSSUM BOURNE RETIREMENT VILLAGE or review a different facility now.

Overall Satisfaction Score: 4.6 / 5 ★ (92%) based on 252 qualifying reviews

Rating Breakdown (% of total reviews)
5★
67% (169)
4★
26% (65)
3★
5% (13)
2★
2% (4)
1★
0% (1)
Example resident reviews
These reviews are selected to show a range of resident experiences. They are not intended to represent the percentage distribution of all reviews shown above.
Feels like home
5 / 5 ★
Feels like home.
Reviewer: Anonymous 17 Aug 2026
Great staff + manager
5 / 5 ★
Great staff + manager. Nothing is too much trouble.
Reviewer: Anonymous 17 Aug 2026
Permanent holiday
4 / 5 ★
Permanent holiday.
Reviewer: Anonymous 17 Aug 2026
5 star review
4 / 5 ★
Maybe ask a few of us that have been here 8 plus years what entertainment we would like once in a while
Reviewer: Anonymous 27 Jul 2026
Independent Living
3 / 5 ★
I feel there is so much competition from management it is run as an institution cutting costs all round. It is a retirement village.
Reviewer: Anonymous 15 Jul 2024
Facility Response: Thanks for your review.
In general I do enjoy living here
3 / 5 ★
In general I do enjoy living here. Suits me. However management is blind to the needs and requests from residents. Its great being with people about my own age and interests, and there is plenty to do however I believe the management lets us down.
Reviewer: Anonymous 14 Jul 2024
Facility Response: Thanks for your review and feedback.
Excellent Maintenance
2 / 5 ★
Positives: Excellent maintenance of gardens and repairs, making of new friends.<br /> Negatives: Management - not interested in independent residents, far too corporate and money focused. Very unfriendly.
Reviewer: Anonymous 19 Jun 2024
Facility Response: Thanks for taking the time to leave us a review, we are very sorry to hear of your experience.
Possum Bourne Ryman Village
2 / 5 ★
Know who your residents are and greet them with a hello and a smile
Reviewer: Anonymous 23 May 2024
Facility Response: We are sorry to hear that you had this experience. We would like to apologise for any inconvenience caused.
Staff need REAL training in empathy and care
2 / 5 ★
Hire more people who genuinely care about the residents and don't just look at them as a paycheck and make residents feel like they are to much of an issue to look after. More variety of culture of staff would be appreciated. STOP SPEAKING OTHER LANGUAGES THAT RESIDENTS CANT UNDERSTAND IT IS RUDE.
Reviewer: Anonymous 31 Aug 2023
Facility Response: I’m so sorry to hear that you’ve had a negative experience at our Possum Bourne village. I would like to invite you to please make an appointment with the village manager to discuss your concerns or contact our head office team at residentsupport@rymanhealthcare.com.
Review
1 / 5 ★
As per above
Reviewer: Anonymous 22 May 2024
Facility Response: Thank you for taking the time to share your feedback. We apologise for any disappointment you have experienced with the village’s management. If you would like to talk through your concerns with us, please feel free to reach out to pip.rowe@rymanhealthcare.com.

Want to read all 252 resident reviews?

Please log in to your account to access the complete resident review archive for this facility.

Log in to read all 252 resident reviews →
Enquire or Request an Info Pack

You will be emailed.

Badges
Do you have it takes to win this year?

Homes for Sale (ORA applies)