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Score: 84%

Verified resident feedback · How reviews & rankings work · Review data updated: 13 Jul 2026

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Review Distribution: 5-star 41% | 4-star 45% | 3-star 8% | 1-2 star 6%

Last 12 months : 80.00% (1 review)

2 Athol Terrace, Ilam, Christchurch, New Zealand

Key Facts

  • Reviews: 64
  • Rank: 174 of 510 Villages
  • Dwellings: 137
  • Fee model: ORA / LTO — 9.33% per year, for 3 years. — Maximum 28%
  • Min age: 70

Services Offered
  • 2 Bedroom Apartment
  • 1 bedroom Apartment
  • RETIREMENT VILLAGES

Service Information

Facility information supplied by provider.

This business is part of BUPA RETIREMENT VILLAGES .

Parkstone Retirement Village located in Ilam, Christchurch opened at the end of 2015 and is stated on the Bupa website as a village with "88 one and two bedroom apartments in stage one that has been built with high-quality materials so you can enjoy a home that looks good and is a pleasure to live in."

It continues to say that "All apartments will contain: Well designed modern kitchen, with modern appliances - Open plan lounge and dining area - Ensuite bathroom - 24 hour emergency call system - Heat pump/air conditioning unit - Modern whiteware package - Quality light fittings, drapes and floor coverings - Double glazed windows"

No. of Dwellings: 137

(Last Updated: 18th October 2023)

Costs & Entry Conditions

Fee Model
ORA / LTO
9.33% per year, for 3 years.
Maximum 28%
Minimum Age of Entry
70
Lowest Known Price
$385,000
1 bedroom Apartment
Highest Known Price
$470,000
2 Bedroom Apartment
Capital Gain
Provider
Capital Loss (if any)
Provider
Maintenance Fees Starting from
$148 per week
(Paid Weekly)
Maintenance Fee Increases?
CPI Based
Extra Costs/Fees
Power, phone, internet
No. of Dwellings in Village
137
Data Current As of
1 Feb, 2017
Data Supplied By
Multiple sources

Location & Map for Bupa PARKSTONE RETIREMENT VILLAGE

Resident Reviews for Bupa PARKSTONE RETIREMENT VILLAGE

Review scores and rankings calculated from verified Village Advisor resident-review data.

NPS
4.2 (64 reviews)
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Quality of Care
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Caring Staff
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Responsive Management
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Outdoor Activity
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Indoor Entertainment
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Social Atmosphere
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Enjoyable Food
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Verified Resident Feedback

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Overall Satisfaction Score: 4.2 / 5 ★ (84%) based on 64 qualifying reviews

Rating Breakdown (% of total reviews)
5★
41% (26)
4★
45% (29)
3★
8% (5)
2★
5% (3)
1★
1% (1)
Example resident reviews
These reviews are selected to show a range of resident experiences. They are not intended to represent the percentage distribution of all reviews shown above.
Friendly & Helpful Staff, Good Cafe
5 / 5 ★
FRIENDLY + HELPFUL STAFF GOOD CAFE, EXCELLENT COFFEE + SCONES, LARGE COMMUNITY, AREAS, HEATED SWIMMING POOL CARE + HOSPITAL FACILITY
Reviewer: Anonymous 28 Jul 2025
Very good, well kept facilities
5 / 5 ★
Very good, well kept facilities. The only thing missing is a wash down bay for cars etc.
Reviewer: Anonymous 27 Jul 2025
Great community
4 / 5 ★
Upgrade the theatre.
Reviewer: Anonymous 13 Jul 2026
Great group of residents
4 / 5 ★
great group of residents have made many friends. We organise our own social activities. Handy to super market. Property all under one roof. underground car park
Reviewer: Anonymous 25 Jul 2025
Enjoyed living here for 9 years
3 / 5 ★
Have enjoyed living here for 9 years. Feel very safe & secure.
Reviewer: Anonymous 29 Jul 2025
Review
3 / 5 ★
after six years as a resident, I am happy to say that I am happy to recommend this village.
Reviewer: Anonymous 13 Jul 2022
Apartment
3 / 5 ★
More combined activities.
Reviewer: Anonymous 22 Jul 2020
Hopeless cafe
2 / 5 ★
Hopeless cafe, staff always sick or absent! Food terrible. [In my opinion] Management [edit] says yes to everything but never follows through. Outdoor bus trips, not by Bupa.
Reviewer: Anonymous 02 Aug 2024
Great Units
2 / 5 ★
Need review of servicing provided by villages for dependent residents.
Reviewer: Anonymous 20 May 2022
Two Stars
2 / 5 ★
Not the person to run a retirement village. Has had me in tears several times.
Reviewer: Anonymous 25 Feb 2018

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