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Verified resident feedback · How reviews & rankings work · Review data updated: 14 Jul 2026
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Review
Distribution:
5-star 71%
|
4-star 23%
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3-star 3%
|
1-2 star
3%
Last 12 months : 94.86% (35 reviews)
30 Ruakura Road, Hamilton East, Hamilton, New Zealand 3216
Key Facts
- Reviews: 94
- Rank: 84 of 510 Villages
- Dwellings: 218
- Fee model: ORA / LTO — 4% per year, for 5 years. — Maximum 20%
- Min age: 70
Services Offered
- Serviced Apartments
- 3+ bedroom Townhouse
- 2 Bedroom Townhouse
- 1 Bedroom Townhouse
- Continuum of care
- RETIREMENT VILLAGES
Service Information
Facility information supplied by provider.
This business is part of Ryman Healthcare Ltd.
HILDA ROSS RETIREMENT VILLAGE is located in Hamilton East, Hamilton and offers 218 dwellings with townhouses for independent retirement living and serviced apartments.
No. of Dwellings: 218
(Last Updated: 25th November 2025)
Costs & Entry Conditions
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Fee Model
|
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|---|---|
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Minimum Age of Entry
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70
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Lowest Known Price
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Undisclosed
...
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Highest Known Price
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Undisclosed
...
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Capital Gain
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Provider
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|
Capital Loss (if any)
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|
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Maintenance Fees Starting from
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$119 per week
(Paid Weekly)
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Maintenance Fee Increases?
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Extra Costs/Fees
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|
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No. of Dwellings in Village
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218 |
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Data Current As of
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Unknown |
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Data Supplied By
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Location & Map for HILDA ROSS RETIREMENT VILLAGE
Resident Reviews for HILDA ROSS RETIREMENT VILLAGE
Review scores and rankings calculated from verified Village Advisor resident-review data.
NPS
4.6
(94 reviews)
Quality of Care
Caring Staff
Responsive Management
Outdoor Activity
Indoor Entertainment
Social Atmosphere
Enjoyable Food
Verified Resident Feedback
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Example resident reviews
These reviews are selected to show a range of resident experiences. They are not intended to represent the percentage distribution of all reviews shown above.
These reviews are selected to show a range of resident experiences. They are not intended to represent the percentage distribution of all reviews shown above.
Feedback for Hilda Ross
5 / 5 ★Since we had a change of management s few years ago the team work well.
Amazing place for my dad
5 / 5 ★Ive recommended Hilda Ross to many friends and family
5Star Review
4 / 5 ★Sloping, uneven footpaths that are difficult and painful to navigate for those using walking aids.
Positive cheerful handymen
4 / 5 ★Positive cheerful handymen. Gardens kept lovely. I feel so safe.
Impressed by gardening team
4 / 5 ★As "newbies" we are still active in activities outside the village. Impressed by the gardening team - they are great. Hence appearance of the site.
Four Star
4 / 5 ★Could staff be adjusted to include security in Ryman's budget.
Four star
4 / 5 ★The critical change for all residents is to receive their exit payment within 4 months of leaving the village.
three star review
3 / 5 ★[in my opinion] NOT BRILLIANT LIVING HERE - I MANAGE
Facility Response:
Thank you for your feedback. If you would like to raise any concerns with us directly, you are welcome to send us an email at residentsupport@rymanhealthcare.com.
Three Stars
3 / 5 ★Since Ryman's have experienced financial problems[in my opinion I] have noticed some falling back of services provided. (eds.) Newly employed staff seem a little more formal than the friendlier earlier staff.
Facility Response:
Thanks for your review and feedback.
Mixed feedback
1 / 5 ★Hilda Ross needs dragging screaming into the 31st century
Facility Response:
Thanks for taking the time to leave a review.
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