Verified resident feedback · How reviews & rankings work · Review data updated: 29 Jul 2025
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Review
Distribution:
5-star 36%
|
4-star 40%
|
3-star 24%
|
1-2 star
0%
33 Gloucester Road, Mount Maunganui, Tauranga, New Zealand
Key Facts
- Reviews: 25
- Rank: 206 of 510 Villages
- Dwellings: 40
- Fee model: ORA / LTO — 10% per year, for 3 years. — Maximum 30%
- Min age: 70
Services Offered
- Continuum of care
- RETIREMENT VILLAGES
Service Information
Facility information supplied by provider.
This business is part of Metlifecare Ltd [VILLAGES].
Bay Sands, a Metlifecare Retirement Village, is nestled in Mt Maunganui, offering 110 dwellings tailored for independent retirement living.
No. of Dwellings: 40
(Last Updated: 9th September 2025)
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Costs & Entry Conditions
|
Fee Model
|
|
|---|---|
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Minimum Age of Entry
|
70
|
|
Lowest Known Price
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$525,000
...
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Highest Known Price
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$800,000
...
|
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Capital Gain
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Provider
|
|
Capital Loss (if any)
|
|
|
Maintenance Fees Starting from
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$139 per week
(Paid Weekly)
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Maintenance Fee Increases?
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Undisclosed (CPI used) |
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Extra Costs/Fees
|
|
|
No. of Dwellings in Village
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40 |
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Data Current As of
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Unknown |
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Data Supplied By
|
Location & Map for BAY SANDS METLIFECARE Retirement VILLAGE
Resident Reviews for BAY SANDS METLIFECARE Retirement VILLAGE
Review scores and rankings calculated from verified Village Advisor resident-review data.
NPS
4.1
(25 reviews)
Quality of Care
Caring Staff
Responsive Management
Outdoor Activity
Indoor Entertainment
Social Atmosphere
Enjoyable Food
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Example resident reviews
These reviews are selected to show a range of resident experiences. They are not intended to represent the percentage distribution of all reviews shown above.
These reviews are selected to show a range of resident experiences. They are not intended to represent the percentage distribution of all reviews shown above.
Safe and friendly atmosphere
5 / 5 ★I feel safe. Management are very helpful. Friendly atmosphere.
Quick Review
5 / 5 ★Music through the home. Very good care evev though short staffed.
Independent Living
4 / 5 ★Thee is a 'rebuild' going on which makes a difference to our quality of life.
Independent Living
4 / 5 ★Major construction in progress with usual noises and interferences.
4 Star
4 / 5 ★When I came into the village 9 years ago we had excellent healthcare. This past year we have had all medical services terminated down to a registered nurse 1 hour per week
Security
4 / 5 ★I wish residents would wear name cards so that we can get to know each other.
Ongoing construction impact
3 / 5 ★SOMERVALE IS AT PRESENT AN ONGOING CONSTRUCTION SITE - AS SUCH I CANNOT RECOMMEND IT TO ANYONE. SOCIAL ACTIVITIES HAVE BEEN IMPACTED BECAUSE OF LOW RESIDENT NUMBERS - FROM 110 2½ YEARS AGO TO PRESENT 49 !!
Three Star
3 / 5 ★Village under rebuild construction. Has best location for amenities. [I feel like] retirement village companies treat residents as 'objects' and a means to make money, and execute legal theft when residents vacate units. [I feel like] residents are disadvantaged in all circumstances. (eds.)
Independent
3 / 5 ★Everyone is an individual.
First Class Staff
3 / 5 ★A much better line of communication between manager and residents.
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