136 Eriksen Road, Te Awa, Napier, New Zealand 4110
SUMMERSET PALMS Provider Logo Bronze
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Score: 90%

Verified resident feedback · How reviews & rankings work · Review data updated: 16 Jun 2026

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Review Distribution: 5-star 63% | 4-star 27% | 3-star 7% | 1-2 star 3%

Last 12 months : 93.33% (3 reviews)

Key Facts

  • Reviews: 41
  • Rank: 122 of 510 Villages
  • Dwellings: 118
  • Fee model: ORA / LTO — 6% per year, for 4 years + 6% upfront. — Maximum 30%
  • Min age: 70

Services Offered
  • Serviced Apartments
  • 2 Bedroom Townhouse
  • 3+ Bedroom Villa
  • 2 Bedroom Villa
  • Continuum of care
  • RETIREMENT VILLAGES

Service Information

Facility information supplied by provider.

This business is part of SUMMERSET GROUP HOLDINGS LTD.

Summerset Palms is a relaxed coastal community just 4kms from Napier city centre. Enjoy the freedom of a relaxed, sun-soaked retirement, with views over Maraenui Golf Club to the south, and sea views for upper stories in our village centre to the east.

No. of Dwellings: 118

Management

To view all Summerset Villages through out the country or to see all Summerset Care Villages

Resident Activities

Our villages are built for their environment and generally include the facilities below. Our on-site Activities Coordinator will also ensure there's always a calendar of events that cater to a wide range of resident interests and activities.

(Last Updated: 18th November 2025)

Costs & Entry Conditions

Fee Model
ORA / LTO
6% per year, for 4 years + 6% upfront.
Maximum 30%
Minimum Age of Entry
70
Lowest Known Price
Undisclosed
...
Highest Known Price
Undisclosed
...
Capital Gain
Provider
Capital Loss (if any)
Maintenance Fees Starting from
Undisclosed
(Paid Weekly)
Maintenance Fee Increases?
Extra Costs/Fees
No. of Dwellings in Village
118
Data Current As of
4 Sep, 2021
Data Supplied By

Location & Map for SUMMERSET PALMS

Resident Reviews for SUMMERSET PALMS

Review scores and rankings calculated from verified Village Advisor resident-review data.

4.5 (41 reviews)
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Quality of Care
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Caring Staff
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Responsive Management
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Outdoor Activity
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Indoor Entertainment
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Social Atmosphere
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Enjoyable Food
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Verified Resident Feedback

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Overall Satisfaction Score: 4.5 / 5 ★ (90%) based on 41 qualifying reviews

Rating Breakdown (% of total reviews)
5★
63% (26)
4★
27% (11)
3★
7% (3)
2★
0% (0)
1★
3% (1)
Example resident reviews
These reviews are selected to show a range of resident experiences. They are not intended to represent the percentage distribution of all reviews shown above.
Love living in Summerset Palms
5 / 5 ★
Listen to residents when issues arise with their villas & ensure issue is corrected immediately with resident kept informed during the process.
Reviewer: Anonymous 16 Jun 2026
Very Happy
5 / 5 ★
Only been here for 4 months but very happy with the move.
Reviewer: Anonymous 10 Nov 2025
The Best Devisiin
4 / 5 ★
Advice to not leave survey once started or you have to start all over again
Reviewer: Anonymous 16 Jun 2026
Friendly, very good cafe + service
4 / 5 ★
Friendly, very good cafe + service, gardens not good at first but they are being improved by knowledgeable staff.
Reviewer: Anonymous 04 Aug 2025
Great food and kind staff
4 / 5 ★
Cafe - great food, great staff all staff kind & know names etc.
Reviewer: Anonymous 04 Aug 2025
Is a lifestyle village for you ?
4 / 5 ★
2 buses required for a village of 500 & additional qualified resident drivers.
Reviewer: Anonymous 15 Jun 2025
More staff needed
4 / 5 ★
More staff needed to carry out lawns, gardens, windows and other duties.
Reviewer: Anonymous 15 Jul 2024
Three Star
3 / 5 ★
Sadly [in my opinion] what were sold has not been delivered. [I think] the village is too big for the facilities. We have very little in the way of entertainment. Suggestions have been made for events with little response. Rules seem to have changed dramatically since we moved. Would not move in now. (edited)
Reviewer: Anonymous 12 Aug 2025
Three Star
3 / 5 ★
In the early days many building faults were evident. [I feel] These remained uncorrected. [I think] many villagers ending up repairing the faults themselves at their own expense. These included shower door leaks, IT connections not wired correctly, garage doors not working correctly - others too.
Reviewer: Anonymous 22 Jul 2024
1 Star
1 / 5 ★
The village concept is very good. The manager and the group operations manager are useless - aggressive and should not be employed in this industry.
Reviewer: Anonymous 17 Jul 2024

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Homes for Sale (ORA applies)

  • 2 Bedrooms
  • 1 Bathrooms
  • Garage with internal access