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Verified resident feedback · How reviews & rankings work · Review data updated: 30 Jul 2025
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Review
Distribution:
5-star 11%
|
4-star 33%
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3-star 22%
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1-2 star
34%
60 Templemore Drive, Richmond, New Zealand 7020
Key Facts
- Reviews: 27
- Rank: 346 of 511 Villages
- Dwellings: 43
- Fee model: ORA / LTO — 9% per year, for 3 years. — Maximum 27%
- Min age: 65
Services Offered
- 3+ Bedroom Villa
- 2 Bedroom Villa
- 2 Bedroom Apartment
- 1 bedroom Apartment
- RETIREMENT VILLAGES
Service Information
Facility information supplied by provider.
This business is part of Heritage Lifecare Limited (VILLAGES).
Stillwater Retirement Village (formerly Stillwater Gardens) is located in Richmond, Nelson and offers independent retirement living with 43 one and two bedroom villas.
No. of Dwellings: 43
(Last Updated: 27th February 2023)
Costs & Entry Conditions
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Fee Model
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Minimum Age of Entry
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65
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Lowest Known Price
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Highest Known Price
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Capital Gain
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Provider
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Capital Loss (if any)
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Provider
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Maintenance Fees Starting from
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(Paid Weekly)
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Maintenance Fee Increases?
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Fixed for Life |
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Extra Costs/Fees
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Power, phone, internet |
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No. of Dwellings in Village
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43 |
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Data Current As of
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Unknown |
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Data Supplied By
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Mystery Shopper |
Location & Map for STILLWATER VILLAGE
Resident Reviews for STILLWATER VILLAGE
Review scores and rankings calculated from verified Village Advisor resident-review data.
NPS
3.1
(27 reviews)
Quality of Care
Caring Staff
Responsive Management
Outdoor Activity
Indoor Entertainment
Social Atmosphere
Enjoyable Food
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Example resident reviews
These reviews are selected to show a range of resident experiences. They are not intended to represent the percentage distribution of all reviews shown above.
These reviews are selected to show a range of resident experiences. They are not intended to represent the percentage distribution of all reviews shown above.
New village with warmth
4 / 5 ★We are a new village (2020) and are developing as are the management team. i made my own choice to be here & like that it is a small village my. unit & love, warmth & fellow villagers.
Excellent village co-ordinator
3 / 5 ★Our Village Co-ordinator is excellent - Sarah Ryder.<br />
I have very few expectations of Stillwater in general. Very disappointing.
Could Be Better
2 / 5 ★Good staff [seem to] move on quickly, poor staff still employed...(eds.) Not the happy retirement we had planned.
Two Stars
2 / 5 ★[I feel as though...] we are treated like a commodity and not a customer. [I feel like...] money is more important than treating us as paying residents. We just want a comfortable life (eds.)
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