Verified resident feedback · How reviews & rankings work · Review data updated: 18 Aug 2026
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Review
Distribution:
5-star 61%
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4-star 24%
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3-star 13%
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1-2 star
2%
Last 12 months : 94.67% (15 reviews)
1381 Dominion Road Extension, Mount Roskill, Auckland, New Zealand 1041
Key Facts
- Reviews: 62
- Rank: 153 of 510 Villages
- Dwellings: 218
- Fee model: ORA / LTO — 10% per year, for 3 years. — Maximum 30%
- Min age: 70
Services Offered
- 2 Bedroom Villa
- 1 bedroom Villa
- 2 Bedroom Apartment
- 1 bedroom Apartment
- Continuum of care
- RETIREMENT VILLAGES
Service Information
Facility information supplied by provider.
This business is part of Metlifecare Ltd [VILLAGES].
The HILLSBOROUGH HEIGHTS Metlifecare Retirement village in Hillsborough, Auckland offers and range of apartments and townhouse. For example, in the spacious two bedroom units their website says "you can live with complete independence" and that "the greatest care has been taken with your safety, convenience and care in mind".
It also says, that in addition, Hillsborough Heights Retirement Village offers a range of activities and facilities for your enjoyment and where new hobbies can be pursued and friendships made.
"You'll be able to make your unit your new home with your own choice of furniture and art. If you're a keen gardener you can work outside the unit and vegetable plots are available free of charge."
Assisted living options are also available with a "choice of beautiful serviced apartments". These are designed for people who value their independence but enjoy having easy access to additional care and support services.
No. of Dwellings: 218
(Last Updated: 26th February 2025)
Costs & Entry Conditions
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Fee Model
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Minimum Age of Entry
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70
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Lowest Known Price
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Highest Known Price
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Capital Gain
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Provider
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Capital Loss (if any)
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Maintenance Fees Starting from
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(Paid Weekly)
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Maintenance Fee Increases?
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Fixed for Life |
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Extra Costs/Fees
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No. of Dwellings in Village
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218 |
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Data Current As of
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Unknown |
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Data Supplied By
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Resident |
Location & Map for HILLSBOROUGH HEIGHTS METLIFECARE Retirement Village
Resident Reviews for HILLSBOROUGH HEIGHTS METLIFECARE Retirement Village
Review scores and rankings calculated from verified Village Advisor resident-review data.
NPS
4.5
(62 reviews)
Quality of Care
Caring Staff
Responsive Management
Outdoor Activity
Indoor Entertainment
Social Atmosphere
Enjoyable Food
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Example resident reviews
These reviews are selected to show a range of resident experiences. They are not intended to represent the percentage distribution of all reviews shown above.
These reviews are selected to show a range of resident experiences. They are not intended to represent the percentage distribution of all reviews shown above.
Hillsborough Heights is a happy place
5 / 5 ★Hillsborough Heights is a happy place. There is plenty of space outside our unit to walk around, sit in the open air, admire the gardens, work in the garden allotments etc. The buses to the city stop right outside our gates. Oh yes and our food is really yummy!
It's a caring community both residents and staff
5 / 5 ★It's a caring community both residents and staff. Bus stop at the gate.
I really like living at this village and have been very happy for 14 years
4 / 5 ★I really like living at this village and have been very happy for 14 years. However it is unsettling the way the wider organisation of Metlifecare have treated us with lack of information re the regeneration project and lack of progress which has been promised.
Friendly Village Atmosphere
4 / 5 ★Floor plan of units generous and updated. Very friendly village atmosphere. Love unit living concept. Lots of green spaces around the village.
Independent living
3 / 5 ★Improve comms (intranet)Progress redevelopment. Refocus onto retirement village. Better activities.
Friendly staff
3 / 5 ★Blank
Quick Review
3 / 5 ★Old village. Amenities to be upgraded. Many independent units damp. Curtains mouldy. Residents friendly.
3 star
3 / 5 ★None
Small Village
3 / 5 ★Install gym as promoted by residents committee in 2 years of discussion.
Slow to Respond to Maintenance and Problems
2 / 5 ★To be more in touch with residents
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