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Score: 81%

Verified resident feedback · How reviews & rankings work · Review data updated: 13 Aug 2025

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Review Distribution: 5-star 40% | 4-star 25% | 3-star 35% | 1-2 star 0%
20 Pohutukawa Place, Bell Block, New Plymouth, New Zealand 4312

Key Facts

  • Reviews: 20
  • Rank: 298 of 510 Villages
  • Dwellings: 81
  • Fee model: ORA / LTO — 0% per year, for 0 years.
  • Min age: 55

Services Offered
  • Serviced Apartments
  • 3+ Bedroom Villa
  • 2 Bedroom Villa
  • 1 bedroom Villa
  • Continuum of care
  • Over 55s Village
  • RETIREMENT VILLAGES

Service Information

Facility information supplied by provider.

This business is part of Avatar Management Limited.

MAIDA VALE RETIREMENT VILLAGE is located in Bell Block, New Plymouth and offers dwellings with of independent retirement living.

No. of Dwellings: 81

Costs & Entry Conditions

Fee Model
ORA / LTO
0% per year, for 0 years.
Minimum Age of Entry
55
Lowest Known Price
Undisclosed
...
Highest Known Price
Undisclosed
...
Capital Gain
Provider
Capital Loss (if any)
Maintenance Fees Starting from
Undisclosed
(Paid Weekly)
Maintenance Fee Increases?
Extra Costs/Fees
No. of Dwellings in Village
81
Data Current As of
Unknown
Data Supplied By

Location & Map for MAIDA VALE RETIREMENT VILLAGE

Resident Reviews for MAIDA VALE RETIREMENT VILLAGE

Review scores and rankings calculated from verified Village Advisor resident-review data.

NPS
4.1 (20 reviews)
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Quality of Care
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Caring Staff
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Responsive Management
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Outdoor Activity
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Indoor Entertainment
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Social Atmosphere
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Enjoyable Food
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Verified Resident Feedback

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Overall Satisfaction Score: 4.1 / 5 ★ (82%) based on 20 qualifying reviews

Rating Breakdown (% of total reviews)
5★
40% (8)
4★
25% (5)
3★
35% (7)
2★
0% (0)
1★
0% (0)
Example resident reviews
These reviews are selected to show a range of resident experiences. They are not intended to represent the percentage distribution of all reviews shown above.
Lovely friendly family village
5 / 5 ★
Lovely friendly family village to live in.<br /> Lovely views, plenty of grass & trees around.<br /> Plenty of parking &<br /> lovely spacious villa.
Reviewer: Anonymous 13 Aug 2025
Five Star
5 / 5 ★
Lived here 11 years. Experienced village development from 30 villas to 60 villas. New recreation centre to cater for the number of residents. Participated with management on sub projects for improvements within the village, maintenance of buildings (paint and cleaning) is kept up to date. Currently working on emergency evacuation process for residents.
Reviewer: Anonymous 05 Aug 2025
Very receptive and obliging
5 / 5 ★
I have lived here for 18½ years and found management to be very receptive and obliging.
Reviewer: Anonymous 30 Jul 2025
Very good & helpful management
5 / 5 ★
Very good and helpful management team. An overall fairness by all villages and their charges. This would only create more people wanting to purchase and provide a steady income to owners.
Reviewer: Anonymous 29 Jul 2025
Resident for over 11 years
5 / 5 ★
Our Management is extremely cooperative and gives us residents a "Fair go" at independent living, our villas are maintained very well, painted and cared for as the maintenance schedule decrees. Excellent AGM and Monthly resident meetings with every opportunity given for discussions on any "problems" identified. Action points are completed within the time agreed to.
Reviewer: Anonymous 11 Jul 2025
Resident for over ten years
5 / 5 ★
Our village is small in comparison with the "Others" but specialised in care and quality which is very important to us residents.
Reviewer: Anonymous 09 Jul 2024
4 Star
4 / 5 ★
Positive talk from management always but slow response to any action. All our ORA's should be the same. We have no idea what our neighbours are like. Mine is 12 yrs old.
Reviewer: Anonymous 07 Jun 2024
3 Star
3 / 5 ★
My greatest difficulty is the very large Pohutukawa trees and the leaf drop from these and managements lack of response and/or action re these.
Reviewer: Anonymous 25 Jun 2024

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