Retirement Village
66 Avonleigh Road, Green Bay, Auckland, New Zealand 0060
Ranked 273 from 510 Villages in NZ.
Verified resident feedback · How reviews & rankings work · Review data updated: 18 Jul 2026
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Review
Distribution:
5-star 47%
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4-star 32%
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3-star 10%
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1-2 star
11%
Last 12 months : 95.00% (4 reviews)
Key Facts
- Reviews: 60
- Rank: 273 of 510 Villages
- Dwellings: 359
- Fee model: ORA / LTO — 10% per year, for 3 years. — Maximum 30%
- Min age: 70
Services Offered
- Serviced Apartments
- 3+ Bedroom Villa
- 2 Bedroom Villa
- 2 Bedroom Apartment
- 1 bedroom Apartment
- Continuum of care
- RETIREMENT VILLAGES
Service Information
Facility information supplied by provider.
This business is part of Metlifecare Ltd [VILLAGES].
Pinesong Retirement Village is located in Titirangi, Auckland and offers retirement living with retirement apartments, villas and serviced apartments. It is owned by Metlifecare.
No. of Dwellings: 359
(Last Updated: 26th February 2025)
Costs & Entry Conditions
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Fee Model
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Minimum Age of Entry
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70
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Lowest Known Price
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Highest Known Price
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Capital Gain
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Provider
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Capital Loss (if any)
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Maintenance Fees Starting from
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(Paid Weekly)
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Maintenance Fee Increases?
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Undisclosed (CPI used) |
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Extra Costs/Fees
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No. of Dwellings in Village
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359 |
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Data Current As of
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Unknown |
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Data Supplied By
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Location & Map for PINESONG METLIFECARE Retirement Village
Resident Reviews for PINESONG METLIFECARE Retirement Village
Review scores and rankings calculated from verified Village Advisor resident-review data.
NPS
4.1
(60 reviews)
Quality of Care
Caring Staff
Responsive Management
Outdoor Activity
Indoor Entertainment
Social Atmosphere
Enjoyable Food
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Example resident reviews
These reviews are selected to show a range of resident experiences. They are not intended to represent the percentage distribution of all reviews shown above.
These reviews are selected to show a range of resident experiences. They are not intended to represent the percentage distribution of all reviews shown above.
Choose your best way of life
5 / 5 ★Remind residents that improvement is continuous and comes from everyone
Independent living
5 / 5 ★Very happy living here
Four Star
4 / 5 ★The working staff are excellent. The management staff come and go [in my experience] and they vary somewhat but they say their door is always open. (eds.)
Very Pleased
4 / 5 ★Generally we have been very pleased with our move to Pinesong. We have a good apartment, extensive views of the Manukau Harbour, plenty of sun and a deck along both sides of our corner apartment. Staff have been helpful when needed and the whole village is under going extensive upgrades and renovations.
The Residents make the village
3 / 5 ★The Residents make the village
Quick Review
3 / 5 ★Very happy with the village, however, there is a very high turnover, recently, of management and staff which is extremely concerning.
2 Star
2 / 5 ★My experience, my one and only time with manager which was a waste of time and I will never go to her for advice again. She is our present manager. I am not the only person who feels the same a myself.
Quick Review
2 / 5 ★Management not caring high turn over of staff
Metlifecare
1 / 5 ★Be confident that the silent majority are really content
Building noise to fix leaky brand new appartment
1 / 5 ★They need to look after the individual needs of clients - pinesong had not served my parents well
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