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Score: 79%

Verified resident feedback · How reviews & rankings work · Review data updated: 16 Jul 2026

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Review Distribution: 5-star 43% | 4-star 29% | 3-star 14% | 1-2 star 14%

Last 12 months : 100.00% (1 review)

369 Old Taupo Road, Springfield, Rotorua, New Zealand 3015

Key Facts

  • Reviews: 14
  • Rank: 266 of 510 Villages
  • Dwellings: 39
  • Fee model: ORA / LTO — 0% per year, for 0 years.
  • Min age: 65

Services Offered
  • 2 Bedroom Villa
  • 1 bedroom Villa
  • 2 Bedroom Apartment
  • 1 bedroom Apartment
  • Studio Unit
  • Continuum of care
  • RETIREMENT VILLAGES

Service Information

Facility information supplied by provider.

This business is part of Heritage Lifecare Limited (VILLAGES).

Cantabria Home, Hospital and Retirement Village in Springfield, Rotorua is stated as offering "a complete concept in retirement care. Nestled in a park like setting with beautiful landscaped trees, gardens and views that enhance the peaceful eight acre setting."

Their website goes on to say that their "thermally heated facilities include a Hospital designed to meet the needs of the elderly, those requiring rehabilitation and the disabled, complementing the Rest Home and Retirement Village to provide that extra care. The Hydrotherapy Pool and Physiotherapy Unit complete the picture. We offer the highest standard of staff and management to take care of all your health care needs."

No. of Dwellings: 39

(Last Updated: 16th January 2026)

Costs & Entry Conditions

Fee Model
ORA / LTO
0% per year, for 0 years.
Minimum Age of Entry
65
Lowest Known Price
Undisclosed
...
Highest Known Price
Undisclosed
...
Capital Gain
Provider
Capital Loss (if any)
Provider
Maintenance Fees Starting from
Undisclosed
(Paid Weekly)
Maintenance Fee Increases?
Fixed for Life
Extra Costs/Fees
No. of Dwellings in Village
39
Data Current As of
16 May, 2023
Data Supplied By

Location & Map for CANTABRIA VILLAGE

Resident Reviews for CANTABRIA VILLAGE

Review scores and rankings calculated from verified Village Advisor resident-review data.

NPS
3.9 (14 reviews)
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Quality of Care
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Caring Staff
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Responsive Management
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Outdoor Activity
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Indoor Entertainment
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Social Atmosphere
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Enjoyable Food
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Verified Resident Feedback

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Overall Satisfaction Score: 3.9 / 5 ★ (78%) based on 14 qualifying reviews

Rating Breakdown (% of total reviews)
5★
43% (6)
4★
29% (4)
3★
14% (2)
2★
7% (1)
1★
7% (1)
Example resident reviews
These reviews are selected to show a range of resident experiences. They are not intended to represent the percentage distribution of all reviews shown above.
My Village
5 / 5 ★
None at this time.
Reviewer: Anonymous 16 Jul 2026
Independent Living
2 / 5 ★
When I bought into this place it was privately owned & managed by a family & absolutely excellent. Since changing hands & owned by Heritage Life , the atmosphere & care has dropped remarkably.
Reviewer: Anonymous 27 Jun 2024

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