Verified resident feedback · How reviews & rankings work · Review data updated: 17 Aug 2026
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Review
Distribution:
5-star 85%
|
4-star 14%
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3-star 1%
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1-2 star
0%
Last 12 months : 97.42% (31 reviews)
1 Lady Isaac Way, Mairehau, Christchurch, New Zealand 8052
Key Facts
- Reviews: 282
- Rank: 22 of 510 Villages
- Dwellings: 335
- Fee model: ORA / LTO — 4% per year, for 5 years. — Maximum 20%
- Min age: 70
Services Offered
- Serviced Apartments
- 3+ bedroom Townhouse
- 2 Bedroom Townhouse
- 3 bedroom Apartment
- 2 Bedroom Apartment
- 1 bedroom Apartment
- Continuum of care
- RETIREMENT VILLAGES
Service Information
Facility information supplied by provider.
This business is part of Ryman Healthcare Ltd.
The Diana Isaac Retirement Village in Mairehau, Christchurch is a Ryman Village, and is described as providing "a full range of retirement lifestyle options along with the very best of resthome care from caring and friendly staff. The village features the latest designs in retirement living - architecturally designed - Independent Townhouses & Apartments, Serviced Apartments, and a Care Centre, set amongst beautifully landscaped gardens."
It also says that the village include an all-weather bowling green, and a Village Centre with a heated indoor swimming pool, spa and gymnasium. There is also an internal atrium, beauty and hairdressing salon, library and internet services, dining room, bar, lounges, shop, and even a movie theatre. Their site goes on to say that there is so much for residents to enjoy, including village events and outings.
Named after Lady Isaac - one of Canterbury's well known citizens. Lady Diana was renowned for her generosity and support for the arts, education, and her widely acclaimed work in conservation and the preservation of endangered species.
No. of Dwellings: 335
(Last Updated: 25th November 2025)
Costs & Entry Conditions
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Fee Model
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Minimum Age of Entry
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70
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Lowest Known Price
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Undisclosed
...
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Highest Known Price
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Undisclosed
...
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Capital Gain
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Provider
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Capital Loss (if any)
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Maintenance Fees Starting from
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$119 per week
(Paid Weekly)
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Maintenance Fee Increases?
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Extra Costs/Fees
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No. of Dwellings in Village
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335 |
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Data Current As of
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Unknown |
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Data Supplied By
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Location & Map for DIANA ISAAC RETIREMENT VILLAGE
Resident Reviews for DIANA ISAAC RETIREMENT VILLAGE
Review scores and rankings calculated from verified Village Advisor resident-review data.
NPS
4.8
(282 reviews)
Quality of Care
Caring Staff
Responsive Management
Outdoor Activity
Indoor Entertainment
Social Atmosphere
Enjoyable Food
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Example resident reviews
These reviews are selected to show a range of resident experiences. They are not intended to represent the percentage distribution of all reviews shown above.
These reviews are selected to show a range of resident experiences. They are not intended to represent the percentage distribution of all reviews shown above.
Dementia care is excellent
5 / 5 ★I am in a town house. My husband is in dementia care which is excellent. We are in the same village which makes it very easy to visit my husband each day.
Recommended
5 / 5 ★I have lived here in a town house for 14 years before moving to a apartment, last year.
Friendly and helpful staff
4 / 5 ★1. Friendly + helpful staff. 2. Gym equipment available + a coach for 3 grades of activity. 3. Windows cleaned regularly + a maintenance person to repair + advise. 4. Able to look after own garden if you wish. 5. Plenty of activities inside + out.
A friendly, caring and accepting atmosphere
4 / 5 ★A friendly, caring and accepting atmosphere in this village.
Village living
4 / 5 ★Not really
All Staff Friendly and Helpful
4 / 5 ★...Everything seems to be well organised...All staff are friendly and helpful. (eds.)
Facility Response:
Thanks for leaving us a review.
Four Star
4 / 5 ★Head office are taking too much control. The village manager who has better knowledge of staff and residents should have more authority in decision making.
Facility Response:
Thanks for your review and feedback.
Independent living
4 / 5 ★Head office needs to consult residents with regards to some decisions.
Facility Response:
Thanks for your review and feedback.
3 star
3 / 5 ★less head office interference
Facility Response:
Thanks for taking the time to leave us a review.
Independent living
3 / 5 ★Loss of good staff must be a major concern. Why are they leaving?
Facility Response:
Thanks for your review and feedback.
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