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Score: 77%

Verified resident feedback · How reviews & rankings work · Review data updated: 27 Jul 2025

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Review Distribution: 5-star 41% | 4-star 20% | 3-star 22% | 1-2 star 17%
217 Kupe Street, Orakei, Auckland, New Zealand 1071

Key Facts

  • Reviews: 41
  • Rank: 308 of 510 Villages
  • Dwellings: 100
  • Fee model: ORA / LTO — 0% per year, for 0 years.
  • Min age: 70

Services Offered
  • 2 Bedroom Apartment
  • 1 bedroom Apartment
  • Continuum of care
  • RETIREMENT VILLAGES

Service Information

Facility information supplied by provider.

This business is part of Eastcliffe Orakei Management Services LP.

EASTCLIFFE ON ORAKEI RETIREMENT VILLAGE is located in Orakei, Auckland and offers 100 dwellings for independent retirement living.

No. of Dwellings: 100

(Last Updated: 6th December 2022)

Costs & Entry Conditions

Fee Model
ORA / LTO
0% per year, for 0 years.
Minimum Age of Entry
70
Lowest Known Price
Undisclosed
...
Highest Known Price
Undisclosed
...
Capital Gain
Provider
Capital Loss (if any)
Maintenance Fees Starting from
Undisclosed
(Paid Weekly)
Maintenance Fee Increases?
Extra Costs/Fees
No. of Dwellings in Village
100
Data Current As of
Unknown
Data Supplied By

Location & Map for EASTCLIFFE ON ORAKEI RETIREMENT VILLAGE

Resident Reviews for EASTCLIFFE ON ORAKEI RETIREMENT VILLAGE

Review scores and rankings calculated from verified Village Advisor resident-review data.

NPS
3.8 (41 reviews)
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Quality of Care
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Caring Staff
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Responsive Management
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Outdoor Activity
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Indoor Entertainment
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Social Atmosphere
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Enjoyable Food
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Verified Resident Feedback

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Overall Satisfaction Score: 3.8 / 5 ★ (76%) based on 41 qualifying reviews

Rating Breakdown (% of total reviews)
5★
41% (17)
4★
20% (8)
3★
22% (9)
2★
15% (6)
1★
2% (1)
Example resident reviews
These reviews are selected to show a range of resident experiences. They are not intended to represent the percentage distribution of all reviews shown above.
Lots of changes
5 / 5 ★
Keep our management
Reviewer: Anonymous 03 Jul 2025
Kind care
5 / 5 ★
I like the reo signage
Reviewer: Anonymous 25 Jul 2024
Review for Retirement Village
4 / 5 ★
None
Reviewer: Anonymous 22 Jun 2025
great place to entrust your loved ones to
4 / 5 ★
maybe not have staff sitting round on their phones all the time.
Reviewer: Anonymous 06 Oct 2024
Friendly place
4 / 5 ★
Small. Friendly place
Reviewer: Anonymous 19 Jun 2024
Serviced Apartment
4 / 5 ★
A majority of the residents are deeply concerned about Its management since June 2022. some improvements have occurred, but still disappointing.
Reviewer: Anonymous 09 Jun 2024
About to change ownership
3 / 5 ★
This review relates to the present only, from mid 2022 onwards. As the village is about to change ownership and staff a future assessment WILL BE much more positive! Eastcliffe enjoys the best views/location in NZ!
Reviewer: Anonymous 01 Jul 2025
Used to be good
3 / 5 ★
Used to be good. Change of management. Rule books have now overridden common sense. Happy hour ruined by banning all alcohol at all times. No warmth now - it's all rules.
Reviewer: Anonymous 02 Aug 2024
Out of tune management
3 / 5 ★
We had a very happy village up to 2 years ago when we had a total change in management. The new management [edit] is totally out of tune with people of our age. No empathy, patience, care, at all.
Reviewer: Anonymous 29 Jul 2024
3 Star
3 / 5 ★
I love living at Eastcliffe and its beautiful position with wonderful views etc. Unfortunately management is inept and totally unempathetic. Staff who question in their daily meetings have all been dismissed in a round about way. In the 3.5 years I have been here there are only 3 left of the originals.
Reviewer: Anonymous 19 Jun 2024

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