184 St Heliers Bay Road, St Heliers, Auckland, New Zealand 1071
GRACE JOEL RETIREMENT VILLAGE Provider Logo Bronze
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Score: 88%

Verified resident feedback · How reviews & rankings work · Review data updated: 29 Jul 2026

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Review Distribution: 5-star 48% | 4-star 45% | 3-star 6% | 1-2 star 1%

Last 12 months : 86.00% (10 reviews)

Key Facts

  • Reviews: 69
  • Rank: 108 of 510 Villages
  • Dwellings: 134
  • Fee model: ORA / LTO — 4% per year, for 5 years. — Maximum 20%
  • Min age: 70

Overview of GRACE JOEL RETIREMENT VILLAGE

Wonderfully located on St Heliers Bay Road, Grace Joel encompasses sweeping views of the bay and beyond, there is also internal access to EastMed Medical Centre from the village.

Services Offered
  • Serviced Apartments
  • 3+ bedroom Townhouse
  • 2 Bedroom Townhouse
  • 1 Bedroom Townhouse
  • 3 bedroom Apartment
  • 2 Bedroom Apartment
  • 1 bedroom Apartment
  • Continuum of care
  • RETIREMENT VILLAGES

Service Information

Facility information supplied by provider.

This business is part of Ryman Healthcare Ltd.

Choosing Ryman means embracing retirement living, your way. In our villages, you’ll find the perfect blend of independence and community, with premium amenities, award-winning services, and a range of care options. Discover a retirement filled with opportunity and a lifestyle that brings you joy.

Located on St Heliers Bay Road, Grace Joel Village encompasses sweeping views of the bay and beyond. Enjoy a lifestyle where you can take off on holiday knowing your home is safe and secure with lawns mowed, windows washed and mail collected while you’re away. Soak up the peace and quiet in your own sanctuary, or make the most of the village amenities like savouring a coffee at our village café or playing with the grandkids in the pool.

Our residents live in spaces created to inspire, indulge and entertain. Apartments and townhouses are designed with easy living in mind, while assisted living in a serviced apartment offers the benefits of independent living with added support to make life easier, including housekeeping and delicious chef-prepared meals.

When you feel like being social, it’s easy to challenge friends to a game of bowls on the bowling green or catch up with friends at our weekly Happy Hour.

Enhance your wellbeing with our ACC-accredited Triple A fitness programme, gym, and a social calendar of activities, events, and trips to choose from. Some residents like to organise their own hobby groups when they meet people within the village who share their interests.

Connection is woven into the fabric of our communities, and social networks grow as residents form friendships with like-minded people. Our team see our residents as family and are always keen for a story and a laugh. You’ll find your people in a Ryman village.

Along with independent and assisted living, Grace Joel Village offers a range of care options to support you. These include rest home and hospital care. In some circumstances you can also choose to receive rest home care in your own serviced apartment.

Trust is built over time, and Ryman has been recognised in the Trusted Brands Awards for 13 years in a row. We've won an incredible 11 times and been highly commended twice. Our residents and their families know they can rely on Ryman, year after year. This recognition is complemented by our Canstar Blue award for Most Satisfied Customers, highlighting the exceptional lifestyle and amenities our villages offer.

It's what sets us apart, and we invite you to visit to experience it for yourself. Better still, talk to our residents and their families - they're the experts!

No. of Dwellings: 134

Management

To view all Ryman Villages and Care Facilities

(Last Updated: 12th January 2026)

Costs & Entry Conditions

Fee Model
ORA / LTO
4% per year, for 5 years.
Maximum 20%
Minimum Age of Entry
70
Lowest Known Price
Undisclosed
...
Highest Known Price
Undisclosed
...
Capital Gain
Provider
Capital Loss (if any)
Maintenance Fees Starting from
$119 per week
(Paid Weekly)
Maintenance Fee Increases?
Extra Costs/Fees
No. of Dwellings in Village
134
Data Current As of
Unknown
Data Supplied By

Location & Map for GRACE JOEL RETIREMENT VILLAGE

Resident Reviews for GRACE JOEL RETIREMENT VILLAGE

Review scores and rankings calculated from verified Village Advisor resident-review data.

4.4 (69 reviews)
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Caring Staff
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Responsive Management
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Outdoor Activity
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Indoor Entertainment
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Social Atmosphere
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Enjoyable Food
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Verified Resident Feedback

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Overall Satisfaction Score: 4.4 / 5 ★ (88%) based on 69 qualifying reviews

Rating Breakdown (% of total reviews)
5★
48% (33)
4★
45% (31)
3★
6% (4)
2★
1% (1)
1★
0% (0)
Example resident reviews
These reviews are selected to show a range of resident experiences. They are not intended to represent the percentage distribution of all reviews shown above.
5 star review
5 / 5 ★
Continue the upgrade suggestions.
Reviewer: Anonymous 29 Jul 2026
independent village living
5 / 5 ★
More gardeners needed or make gardens low maintence
Reviewer: Anonymous 04 Jul 2026
Buildings are 25+ years old and require regular ma
4 / 5 ★
Buildings are 25+ years old and the interior needs a well-earned upgrade and carpets and furniture replaced with more modern and easy to move styles.
Reviewer: Anonymous 29 Jul 2026
Excellent monthly special dinners
4 / 5 ★
Excellent monthly special dinners. Friendly, helpful staff. Regular activities & outings organised.
Reviewer: Anonymous 04 Jul 2026
excellent location and support services
4 / 5 ★
see above
Reviewer: Anonymous 02 Jul 2026
Review
4 / 5 ★
Address quickly the dated public areas.
Make cross use of chapel to cinema
Reviewer: Anonymous 29 Jun 2026
Very happy living here
4 / 5 ★
I am very happy living here and have generally positive comments about the village and staff.
Reviewer: Anonymous 30 Jul 2025
Facility Response: Thank you for your kind words.
It has taken 18 months to get repairs or maintenance sorted in my unit
3 / 5 ★
It has taken 18 months to get repairs or maintenance sorted in my unit. It has been an uphill battle, and ongoing.
Reviewer: Anonymous 01 Jul 2026
Three Stars
3 / 5 ★
The midday meal requires significant improvement.
Reviewer: Anonymous 03 Aug 2024
Facility Response: Thanks for your review.
A Lovely Home
3 / 5 ★
An awareness of the advantages of mixed generations. Outdoor rec. facilities to encourage younger residents.
Reviewer: Anonymous 30 Aug 2016

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