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Verified resident feedback · How reviews & rankings work · Review data updated: 27 Jul 2026
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Review
Distribution:
5-star 69%
|
4-star 22%
|
3-star 9%
|
1-2 star
0%
Last 12 months : 88.57% (14 reviews)
49 Covent Drive, Stoke, Nelson, New Zealand 7011
Key Facts
- Reviews: 96
- Rank: 72 of 511 Villages
- Dwellings: 195
- Fee model: ORA / LTO — 4% per year, for 5 years. — Maximum 20%
- Min age: 70
Services Offered
- Serviced Apartments
- 3+ bedroom Townhouse
- 2 Bedroom Townhouse
- 3 bedroom Apartment
- 2 Bedroom Apartment
- 1 bedroom Apartment
- Continuum of care
- RETIREMENT VILLAGES
Service Information
Facility information supplied by provider.
This business is part of Ryman Healthcare Ltd.
ERNEST RUTHERFORD RETIREMENT VILLAGE
No. of Dwellings: 195
(Last Updated: 25th November 2025)
Costs & Entry Conditions
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Fee Model
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|---|---|
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Minimum Age of Entry
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70
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Lowest Known Price
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Undisclosed
...
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Highest Known Price
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Undisclosed
...
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Capital Gain
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Provider
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Capital Loss (if any)
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|
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Maintenance Fees Starting from
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$119 per week
(Paid Weekly)
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Maintenance Fee Increases?
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Extra Costs/Fees
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|
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No. of Dwellings in Village
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195 |
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Data Current As of
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Unknown |
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Data Supplied By
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Location & Map for ERNEST RUTHERFORD RETIREMENT VILLAGE
Resident Reviews for ERNEST RUTHERFORD RETIREMENT VILLAGE
Review scores and rankings calculated from verified Village Advisor resident-review data.
NPS
4.6
(96 reviews)
Quality of Care
Caring Staff
Responsive Management
Outdoor Activity
Indoor Entertainment
Social Atmosphere
Enjoyable Food
Verified Resident Feedback
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Example resident reviews
These reviews are selected to show a range of resident experiences. They are not intended to represent the percentage distribution of all reviews shown above.
These reviews are selected to show a range of resident experiences. They are not intended to represent the percentage distribution of all reviews shown above.
5 star review
5 / 5 ★This village is superior to most as it is spacious compared with what is being built now
The staff are very friendly & helpful
5 / 5 ★The staff are very friendly & helpful without being patronising. We/I have no regrets at selling up our home for 20yrs and moving into this village.
Four star review-
4 / 5 ★None.
Serviced Apartment living
4 / 5 ★I think management should join us in the dining room occasionally at morning and afternoon tea times and listen to what residents are talking about as much of the talk is just about little things which could then be tweaked
Good for most of the time
4 / 5 ★Give managers more authority to solve problems without having to contact Christchurch.
3 star review
3 / 5 ★Regular cleaning of pool changerooms, disinfected.<br />
Recycling of plastics wheelie bin.<br />
Whole village electricity plan.
Maintenance staff and gardening staff are excellent
3 / 5 ★Maintenance staff and gardening staff are excellent. Village has beautiful gardens. Buildings well maintained.
3 Star review
3 / 5 ★Be responsive to residents concerns and suggestions. Better planning with gardening and lawn management and maintenance.
Facility Response:
Thanks for taking the time to leave us a review, and we are sorry to hear about the issues with maintenance and communication with management. If you would like to speak to us directly about your concerns, we would welcome to chance to discuss them at residentsupport@rymanhealthcare.com.
Grateful for Security and Maintenance
3 / 5 ★Grateful for security and maintenance staff who help. Love the sunny, warm villa and double glazing. Disappointed with gardening help and keeping garden beds, paths and entrance tidy of leaves. Could have a greater choice of both indoor and outdoor activities; and music which is very out-of-date (1940's-50's-60's).
Facility Response:
Thanks for your review and feedback.
3 star
3 / 5 ★In-village street. numbering signage. Management of leaf drop. More up to date music. Better gardens and lawn management.
Facility Response:
Thank you for taking the time to share your experience with us, your feedback is extremely valuable to us.
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