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Score: 79%

Verified resident feedback · How reviews & rankings work · Review data updated: 30 Jul 2025

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Review Distribution: 5-star 24% | 4-star 57% | 3-star 10% | 1-2 star 9%
105 Apollo Drive, Albany, Auckland, New Zealand 0632

Key Facts

  • Reviews: 21
  • Rank: 307 of 510 Villages
  • Dwellings: 71
  • Fee model: ORA / LTO — 9.33% per year, for 3 years. — Maximum 28%
  • Min age: 70

Services Offered
  • 2 Bedroom Apartment
  • 1 bedroom Apartment
  • Continuum of care
  • RETIREMENT VILLAGES

Service Information

Facility information supplied by provider.

This business is part of BUPA RETIREMENT VILLAGES .

Hugh Green Retirement Village located in Albany, Auckland offers independent living with 71 - one and two bedroom villas.

No. of Dwellings: 71

(Last Updated: 6th December 2022)

Costs & Entry Conditions

Fee Model
ORA / LTO
9.33% per year, for 3 years.
Maximum 28%
Minimum Age of Entry
70
Lowest Known Price
$380,000
1 bedroom Apartment
Highest Known Price
$525,000
2 Bedroom Apartment
Capital Gain
Provider
Capital Loss (if any)
Provider
Maintenance Fees Starting from
$145 per week
(Paid Weekly)
Maintenance Fee Increases?
CPI Based
Extra Costs/Fees
Power, phone, internet
No. of Dwellings in Village
71
Data Current As of
1 Jan, 2017
Data Supplied By
Mystery Shopper

Location & Map for Bupa HUGH GREEN RETIREMENT VILLAGE

Resident Reviews for Bupa HUGH GREEN RETIREMENT VILLAGE

Review scores and rankings calculated from verified Village Advisor resident-review data.

NPS
4.0 (21 reviews)
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Quality of Care
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Caring Staff
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Responsive Management
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Outdoor Activity
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Indoor Entertainment
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Social Atmosphere
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Enjoyable Food
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Verified Resident Feedback

×Have you visited this facility? Help others who are looking for a place by posting a review on Bupa HUGH GREEN RETIREMENT VILLAGE or review a different facility now.

Overall Satisfaction Score: 4.0 / 5 ★ (80%) based on 21 qualifying reviews

Rating Breakdown (% of total reviews)
5★
24% (5)
4★
57% (12)
3★
10% (2)
2★
9% (2)
1★
0% (0)
Example resident reviews
These reviews are selected to show a range of resident experiences. They are not intended to represent the percentage distribution of all reviews shown above.
Friendly
5 / 5 ★
Very friendly village co-ordinator, friendly occupants.
Reviewer: Anonymous 08 Aug 2024
Five Stars
5 / 5 ★
Prospective residents must make their calculations and be an accountant and attorney
Reviewer: Anonymous 05 Jul 2021
Review
4 / 5 ★
I am very happy living here, unfortunately the Management have decided to change the village entrance, hair salon + bar area. We residents don't want it to change but no avail
Reviewer: Anonymous 30 Jul 2025
Bupa
4 / 5 ★
Not really they do their best
Reviewer: Anonymous 15 Jul 2024
Don’t know what you require here
4 / 5 ★
Yes I could recommend most of it. Not all.
Reviewer: Anonymous 11 Jul 2023
Overall 4
4 / 5 ★
Early days- but so far new model is ? Bupa NZ does not have to follow Australian model
Reviewer: Anonymous 09 Aug 2021
bupa hugh green village
3 / 5 ★
.Problems need to be dealt with straight away. One small complaint by one difficult woman escalated into months of bitterness and hurt. No resident is more or less important than another.
Reviewer: Anonymous 15 May 2022
Safe
3 / 5 ★
Think anything for a quick sale, hence mostly older people- this puts off younger ones
Reviewer: Anonymous 29 Apr 2019
feedback during lockdown
2 / 5 ★
We could have been given a bit more credit for obeying the rules ourselves without the areas being taped off creating a bad atmosphere.<br /> A bit more credit , understanding and compassion would have gone a long way to helping single residents get through a very hard time. We are not a resthome but a residential village
Reviewer: Anonymous 12 May 2020
feedback during lockdown
2 / 5 ★
We could have been given a bit more credit for obeying the rules ourselves with the areas being taped off.<br /> A bit more credit , understanding and compassion would have gone a long way to helping single residents get through a very hard time. We are not a resthome but a residential village
Reviewer: Anonymous 12 May 2020

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