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Score: 87%

Verified resident feedback · How reviews & rankings work · Review data updated: 7 Aug 2026

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Review Distribution: 5-star 60% | 4-star 25% | 3-star 8% | 1-2 star 7%

Last 12 months : 83.33% (6 reviews)

262 Fairway Drive, Kamo, Whangarei, New Zealand 0112

Key Facts

  • Reviews: 40
  • Rank: 223 of 510 Villages
  • Dwellings: 254
  • Fee model: ORA / LTO — 4% per year, for 5 years. — Maximum 20%
  • Min age: 70

Services Offered
  • Serviced Apartments
  • 3+ bedroom Townhouse
  • 2 Bedroom Townhouse
  • 3 bedroom Apartment
  • 2 Bedroom Apartment
  • 1 bedroom Apartment
  • Studio Unit
  • Continuum of care
  • RETIREMENT VILLAGES

Service Information

Facility information supplied by provider.

This business is part of Ryman Healthcare Ltd.

JANE MANDER RETIREMENT VILLIAGE is located in Kamo, WHANGAREI and offers 183 dwellings with of independent retirement living.

No. of Dwellings: 254

(Last Updated: 25th November 2025)

Costs & Entry Conditions

Fee Model
ORA / LTO
4% per year, for 5 years.
Maximum 20%
Minimum Age of Entry
70
Lowest Known Price
Undisclosed
...
Highest Known Price
Undisclosed
...
Capital Gain
Provider
Capital Loss (if any)
Maintenance Fees Starting from
$119 per week
(Paid Weekly)
Maintenance Fee Increases?
Extra Costs/Fees
No. of Dwellings in Village
254
Data Current As of
Unknown
Data Supplied By

Location & Map for JANE MANDER RETIREMENT VILLAGE

Resident Reviews for JANE MANDER RETIREMENT VILLAGE

Review scores and rankings calculated from verified Village Advisor resident-review data.

NPS
4.3 (40 reviews)
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Quality of Care
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Caring Staff
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Responsive Management
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Outdoor Activity
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Indoor Entertainment
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Social Atmosphere
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Enjoyable Food
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Verified Resident Feedback

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Overall Satisfaction Score: 4.3 / 5 ★ (86%) based on 40 qualifying reviews

Rating Breakdown (% of total reviews)
5★
60% (24)
4★
25% (10)
3★
8% (3)
2★
2% (1)
1★
5% (2)
Example resident reviews
These reviews are selected to show a range of resident experiences. They are not intended to represent the percentage distribution of all reviews shown above.
Excellent care at Jane Mander
5 / 5 ★
Having spent quite some time visiting my dad in the hospital wing of JM, I see first hand how demanding this job can be - it is not easy to care for so many high needs residents at the same time. The JM staff do it very professionally and with kindness, and I wanted to acknowledge their efforts. I feel my dad is getting an excellent level of care and this gives me great comfort.
Reviewer: Anonymous 19 Jul 2026
Review for Jane Mander Retirement Village
5 / 5 ★
The grounds are not overall cared for, the trees are becoming to large creating a very overgrown grounds, with the grounds are more shaded ,and reducing the views we had.
Reviewer: Anonymous 14 Jul 2026
Jane Mander Retirement Village
4 / 5 ★
On site Cafe needed
Reviewer: Anonymous 29 Jun 2026
Feel secure
4 / 5 ★
Am happy to be here because of the ongoing care facilities which are important. Feel secure and easy to lock up and go on holiday. The residents very pleasant.
Reviewer: Anonymous 04 Aug 2025
Facility Response: Thank you for your kind words.
Good but not up to date info
4 / 5 ★
Having lived here under 3 years feel we have had good but not up to date information Sometimes.
Reviewer: Anonymous 29 Jul 2025
Facility Response: Thank you for sharing your experience with us. If you would like to discuss your concerns with us directly, you are welcome to email residentsupport@rymanhealthcare.com so that we can work to improve our services in the future.
Four stars
4 / 5 ★
Lock up and leave excellent.
Reviewer: Anonymous 02 Aug 2024
Facility Response: Thanks for your 4-star review.
Jane Mander Survey
3 / 5 ★
Ladies at front desk never pleased to see a resident
Reviewer: Anonymous 07 Aug 2026
Best Retirement Village
3 / 5 ★
More explanation about changes and the reasons as to why they are being made in our village.
Reviewer: Anonymous 29 Jun 2026
Exercise Groups. Some Activities
3 / 5 ★
Seldom have music and only at low volume, so people are able to communicate and enjoy togetherness. Staff also are noisy with dishes and talk. Training needed here to work quietly.
Reviewer: Anonymous 24 Mar 2019
Quick Review
1 / 5 ★
Changing services and conditions
Reviewer: Margaret Theuma 17 Jul 2023
Facility Response: I’m so sorry to hear that you’ve had a negative experience at our Jane Mander village. I would like to invite you to please make an appointment with the village manager to discuss your concerns or contact our head office team at residentsupport@rymanhealthcare.com.

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