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Score: 63%

Verified resident feedback · How reviews & rankings work · Review data updated: 25 Aug 2026

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Review Distribution: 5-star 43% | 4-star 14% | 3-star 0% | 1-2 star 43%

Last 12 months : 20.00% (3 reviews)

96 Clawton Street, Westown, New Plymouth, New Zealand 4310

Key Facts

  • Reviews: 7
  • Rank: 360 of 510 Villages
  • Dwellings: 51
  • Fee model: ORA / LTO — 0% per year, for 0 years + 20% upfront.
  • Min age: 65

Services Offered
  • Serviced Apartments
  • 3+ Bedroom Villa
  • 2 Bedroom Villa
  • Rental Village
  • Capital Gain Village
  • RETIREMENT VILLAGES

Service Information

Facility information supplied by provider.

This business is part of Tainui Home Trust Board.

Tainui Village is situated in Westown, New Plymouth, presenting 51 residences with options including 3+ bedroom villas and 2+ bedroom villas for independent retirement living.

No. of Dwellings: 51

(Last Updated: 23rd January 2024)

Costs & Entry Conditions

Fee Model
ORA / LTO
0% per year, for 0 years + 20% upfront.
Minimum Age of Entry
65
Lowest Known Price
$290,000
2 Bedroom Villa
Highest Known Price
$375,000
3+ Bedroom Villa
Capital Gain
Provider
Capital Loss (if any)
Maintenance Fees Starting from
$106.15 per week
(Paid Monthly)
Maintenance Fee Increases?
CPI Based
Extra Costs/Fees
Power, phone, internet
No. of Dwellings in Village
51
Data Current As of
23 Jan, 2024
Data Supplied By
Mystery Shopper

Location & Map for TAINUI VILLAGE

Resident Reviews for TAINUI VILLAGE

Review scores and rankings calculated from verified Village Advisor resident-review data.

NPS
3.1 (7 reviews)
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Quality of Care
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Caring Staff
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Responsive Management
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Outdoor Activity
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Indoor Entertainment
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Social Atmosphere
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Enjoyable Food
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Verified Resident Feedback

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Overall Satisfaction Score: 3.1 / 5 ★ (62%) based on 7 qualifying reviews

Rating Breakdown (% of total reviews)
5★
43% (3)
4★
14% (1)
3★
0% (0)
2★
0% (0)
1★
43% (3)
Example resident reviews
These reviews are selected to show a range of resident experiences. They are not intended to represent the percentage distribution of all reviews shown above.
Suits Me Perfectly
4 / 5 ★
For myself, it suits me perfectly. I am still active and busy and the position is great. In general, it is in such a good position and only a small number of units (14). It belongs to a bigger complex in another suburb where I wouldn't like to live.
Reviewer: Anonymous 05 Jul 2025
Very disappointing thank God we moved our mum th
1 / 5 ★
Get some people skills. [We are very relieved that we moved our mother elsewhere, as we had serious concerns about her care.]
Reviewer: Anonymous 25 Aug 2026
Independent Living Purchased Units
1 / 5 ★
My concern was addressed by an Enrolled Nurse. As an RN myself at Auckland Hospital her response was not appropriate in any way,
Reviewer: Anonymous 20 Apr 2026
Tainui resthome
1 / 5 ★
[In my opinion, improvements in customer service and communication would be beneficial.]
Reviewer: Anonymous 01 Dec 2025

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