Verified resident feedback · How reviews & rankings work · Review data updated: 29 Jul 2026
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Review
Distribution:
5-star 37%
|
4-star 34%
|
3-star 19%
|
1-2 star
10%
Last 12 months : 76.00% (5 reviews)
142 Shakespeare Road, Takapuna, Auckland, New Zealand 0622
Key Facts
- Reviews: 73
- Rank: 278 of 510 Villages
- Dwellings: 257
- Fee model: ORA / LTO — 10% per year, for 3 years. — Maximum 30%
- Min age: 70
Services Offered
- Serviced Apartments
- 3 bedroom Apartment
- 2 Bedroom Apartment
- 1 bedroom Apartment
- RETIREMENT VILLAGES
Service Information
Facility information supplied by provider.
This business is part of Metlifecare Ltd [VILLAGES].
THE POYNTON Retirement Village by Metlifecare is situated in Takapuna, Auckland, providing 257 dwellings that include serviced apartments, 3-bedroom apartments, 2-bedroom apartments, and 1-bedroom apartments for independent retirement living.
No. of Dwellings: 257
(Last Updated: 26th February 2025)
Costs & Entry Conditions
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Fee Model
|
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|---|---|
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Minimum Age of Entry
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70
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Lowest Known Price
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Highest Known Price
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|
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Capital Gain
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Provider
|
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Capital Loss (if any)
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|
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Maintenance Fees Starting from
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(Paid Weekly)
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Maintenance Fee Increases?
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Undisclosed (CPI used) |
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Extra Costs/Fees
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Power, phone, internet |
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No. of Dwellings in Village
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257 |
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Data Current As of
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19 Aug, 2020 |
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Data Supplied By
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Location & Map for THE POYNTON METLIFECARE Retirement Village
Resident Reviews for THE POYNTON METLIFECARE Retirement Village
Review scores and rankings calculated from verified Village Advisor resident-review data.
NPS
4.0
(73 reviews)
Quality of Care
Caring Staff
Responsive Management
Outdoor Activity
Indoor Entertainment
Social Atmosphere
Enjoyable Food
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Example resident reviews
These reviews are selected to show a range of resident experiences. They are not intended to represent the percentage distribution of all reviews shown above.
These reviews are selected to show a range of resident experiences. They are not intended to represent the percentage distribution of all reviews shown above.
Great staff & managers
5 / 5 ★Great staff & managers. Excellent cafe & dining. Interesting speakers & events. Classes - fitness, sports, croquet, bowls, T-tennis, indoor/outdoor ,hairdresser, mahjong, cards, bingo, outstanding library, trips & entertainment. Helpful, positive, kind staff throughout.
Outstanding site and construction
5 / 5 ★Outstanding site and construction. Extremely well maintained property. Site is 100% flat with ease of access. Residents can move around 100% of site undercover in all weather. Site is 100% completed, no surprises. Location to local facilities. Sports & games a plenty. Pool, gym & other facilities.
Excellent Location and Amenities
4 / 5 ★Good community atmosphere is fostered.<br />
Excellent location & close to amenities & transport hub<br />
Have recommended to other friends & families
Great village location
4 / 5 ★The location of this village is great.
Activities
3 / 5 ★THE NEED TO REALIZE THAT THE RESIDENTS ARE GETTING OLDER AND HEARING % SIGHT WORSENING .
Plenty of activities
3 / 5 ★A good location. Plenty of activities.
Review for The Poynton
2 / 5 ★Ask Residents what type of food they would like in the cafe.
The Poynton Review
2 / 5 ★Been voiced before
Activities good
2 / 5 ★Resident run activities good. Management appear to put profit first. Was a much better atmosphere 7-8 years ago. Expensive alterations have not improved our living experience
Inconsiderate Manager
1 / 5 ★The Village Manager is incompetent, rude and inconsiderate. He is a bully and a habitual liar.
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