2 Rangatira Road, Birkenhead, Auckland, New Zealand 0626
BERT SUTCLIFFE RETIREMENT VILLAGE Provider Logo Bronze
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Score: 92%

Verified resident feedback · How reviews & rankings work · Review data updated: 1 Aug 2026

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Review Distribution: 5-star 66% | 4-star 30% | 3-star 3% | 1-2 star 1%

Last 12 months : 92.22% (18 reviews)

Key Facts

  • Reviews: 111
  • Rank: 96 of 510 Villages
  • Dwellings: 306
  • Fee model: ORA / LTO — 4% per year, for 5 years. — Maximum 20%
  • Min age: 70

Overview of BERT SUTCLIFFE RETIREMENT VILLAGE

Bert Sutcliffe Retirement Village is located on Rangatira Road and close to Verran's Corner. The village enjoys beautiful panoramic views over Kauri Point and beyond.

Services Offered
  • Serviced Apartments
  • 3 bedroom Apartment
  • 2 Bedroom Apartment
  • 1 bedroom Apartment
  • RETIREMENT VILLAGES

Service Information

Facility information supplied by provider.

This business is part of Ryman Healthcare Ltd.

Choosing Ryman means embracing retirement living, your way. In our villages, you’ll find the perfect blend of independence and community, with premium amenities, award-winning services, and a range of care options. Discover a retirement filled with opportunity and a lifestyle that brings you joy.

Located close to Verran's Corner, Bert Sutcliffe Village is set in beautifully landscaped gardens with views over Kauri Point and beyond. Enjoy a lifestyle where you can take off on holiday knowing your home is safe and secure with lawns mowed, windows washed and mail collected while you’re away. Soak up the peace and quiet in your own sanctuary, or make the most of the village amenities like catching a movie with friends or playing with the grandkids in the pool.

Our residents live in spaces created to inspire, indulge and entertain. Apartments are designed with easy living in mind, while assisted living in a serviced apartment offers the benefits of independent living with added support to make life easier, including housekeeping and delicious chef-prepared meals.

When you feel like being social, it’s easy to grab a coffee in the village café or catch up with friends at our weekly Happy Hour.

Enhance your wellbeing with our ACC-accredited Triple A fitness programme, gym, and a social calendar of activities, events, and trips to choose from. Some residents like to organise their own hobby groups when they meet people within the village who share their interests.

Connection is woven into the fabric of our communities, and social networks grow as residents form friendships with like-minded people. Our team see our residents as family and are always keen for a story and a laugh. You’ll find your people in a Ryman village.

Along with independent and assisted living, Bert Sutcliffe Village offers a range of care options to support you. These include rest home, hospital, dementia and respite care. In some circumstances you can also choose to receive rest home care in your own serviced apartment.

Trust is built over time, and Ryman has been recognised in the Trusted Brands Awards for 13 years in a row. We've won an incredible 11 times and been highly commended twice. Our residents and their families know they can rely on Ryman, year after year. This recognition is complemented by our Canstar Blue award for Most Satisfied Customers, highlighting the exceptional lifestyle and amenities our villages offer.

It's what sets us apart, and we invite you to visit to experience it for yourself. Better still, talk to our residents and their families - they're the experts!

No. of Dwellings: 306

Management

To view all Ryman Villages and Care Facilities

(Last Updated: 20th January 2026)

New Zealand's Best Awards

FINALIST - 2023,20 Best (Medium/Large) Retirement/Lifestyle Village - NI

Costs & Entry Conditions

Fee Model
ORA / LTO
4% per year, for 5 years.
Maximum 20%
Minimum Age of Entry
70
Lowest Known Price
Undisclosed
...
Highest Known Price
Undisclosed
...
Capital Gain
Provider
Capital Loss (if any)
Maintenance Fees Starting from
$119 per week
(Paid Weekly)
Maintenance Fee Increases?
Extra Costs/Fees
No. of Dwellings in Village
306
Data Current As of
Unknown
Data Supplied By

Location & Map for BERT SUTCLIFFE RETIREMENT VILLAGE

Resident Reviews for BERT SUTCLIFFE RETIREMENT VILLAGE

Review scores and rankings calculated from verified Village Advisor resident-review data.

4.6 (111 reviews)
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Caring Staff
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Responsive Management
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Outdoor Activity
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Indoor Entertainment
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Social Atmosphere
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Enjoyable Food
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Verified Resident Feedback

×Have you visited this facility? Help others who are looking for a place by posting a review on BERT SUTCLIFFE RETIREMENT VILLAGE or review a different facility now.

Overall Satisfaction Score: 4.6 / 5 ★ (92%) based on 111 qualifying reviews

Rating Breakdown (% of total reviews)
5★
66% (73)
4★
30% (33)
3★
3% (4)
2★
1% (1)
1★
0% (0)
Example resident reviews
These reviews are selected to show a range of resident experiences. They are not intended to represent the percentage distribution of all reviews shown above.
Friendliest village around
5 / 5 ★
My main comment i believe it must be the friendliest village around, residents and staff. This goes a long way to keeping us happy.
Reviewer: Anonymous 01 Aug 2026
Feel Happy, Safe and Secure
5 / 5 ★
Feel happy safe & secure. Go out and not worry. Have help available if needed. Enjoy the days spent with friends and staff.
Reviewer: Anonymous 29 Jul 2026
Four star review
4 / 5 ★
Vehicle access in or out of the village onto Rangatira Road is dangerous.
Reviewer: Anonymous 14 Jul 2026
All good
4 / 5 ★
10 years occupancy. All good - husband in care - also good.
Reviewer: Anonymous 01 Jul 2026
Bert Sutcliffe
4 / 5 ★
n/a
Reviewer: Anonymous 29 Jun 2026
Friendly staff, noisy road
4 / 5 ★
Friendly, helpful staff. Fellow residents friendly & social. Noisy main road - sirens from Police, Fire & ambulances attending incidents in neighboring less desirable suburbs - including gangs.
Reviewer: Anonymous 30 Jul 2025
Facility Response: Thank you for sharing your experience with us.
Good social life at Bert Sutcliffe
4 / 5 ★
We have met, and made friends of people who we wouldn't have come in contact with, prior to moving to Bert Sutcliffe & now have a very good social life with them, & others.
Reviewer: Anonymous 29 Jul 2025
Facility Response: Thanks for the great review.
Survey
3 / 5 ★
Staff are wonderful but cannot do a great job as they are understaffed
Reviewer: Anonymous 08 May 2024
Facility Response: Thanks for taking the time to share your experience and feedback.
Review
3 / 5 ★
Cont. with dementia NZ to develop an inclusive culture. Provide daily support eg reading, socialising, games.
Reviewer: Anonymous 17 Aug 2022
Nice but need to be more flexible
2 / 5 ★
If you don't like your more senior residents falling asleep in the main lounge, then block off part of it for them - don't force them to go back to their rooms like naughty school children, they have as much right to be in the lounge as anyone else.
Reviewer: Anonymous 30 Jun 2026

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