Verified resident feedback · How reviews & rankings work · Review data updated: 21 Jul 2026
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Review
Distribution:
5-star 63%
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4-star 31%
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3-star 5%
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1-2 star
1%
Last 12 months : 89.47% (19 reviews)
112 Carmichael Road, Bethlehem, Tauranga, New Zealand 3110
Key Facts
- Reviews: 100
- Rank: 113 of 510 Villages
- Dwellings: 297
- Fee model: ORA / LTO — 4% per year, for 5 years. — Maximum 20%
- Min age: 70
Services Offered
- Serviced Apartments
- 3+ bedroom Townhouse
- 2 Bedroom Townhouse
- 3 bedroom Apartment
- 2 Bedroom Apartment
- 1 bedroom Apartment
- Continuum of care
- RETIREMENT VILLAGES
Service Information
Facility information supplied by provider.
This business is part of Ryman Healthcare Ltd.
Bob Owens Retirement Village is located in Bethlehem, Tauranga and offers a range of independent living options for retirees with continuum of care (rest home, hospital and dementia level) should it be necessary. The Bob Owens Facility is part of the Ryman Villages found throughout New Zealand. Located close to the Bethlehem township, the village features stunning panoramic views - including the Mount and harbour. Independent townhouses and apartments, serviced apartments, and a care centre, are part of the resort-style facilities: An indoor heated swimming pool, spa, grand internal atrium, library, gymnasium, hair and beauty salon, bar, shop and all-weather bowling green are all onsite. The retirement village gets it's name from Sir Robert Arthur (Bob) Owens (26 August 1921 - 5 September 1999). Bob was a well-known Tauranga businessman and Mayor of both Tauranga and the nearby Mount Maunganui during 1968 - 1977. He was also on the Bay of Plenty Harbour Board for 25 years, Director of the Port of Tauranga in 1988 and Chairman of Air New Zealand from 1981-1984.
No. of Dwellings: 297
(Last Updated: 10th June 2026)
Costs & Entry Conditions
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Fee Model
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Minimum Age of Entry
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70
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Lowest Known Price
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Undisclosed
...
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Highest Known Price
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Undisclosed
...
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Capital Gain
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Provider
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Capital Loss (if any)
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Maintenance Fees Starting from
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Undisclosed
(Paid Weekly)
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Maintenance Fee Increases?
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Extra Costs/Fees
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No. of Dwellings in Village
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297 |
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Data Current As of
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Unknown |
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Data Supplied By
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Location & Map for BOB OWENS RETIREMENT VILLAGE
Resident Reviews for BOB OWENS RETIREMENT VILLAGE
Review scores and rankings calculated from verified Village Advisor resident-review data.
NPS
4.6
(100 reviews)
Quality of Care
Caring Staff
Responsive Management
Outdoor Activity
Indoor Entertainment
Social Atmosphere
Enjoyable Food
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Example resident reviews
These reviews are selected to show a range of resident experiences. They are not intended to represent the percentage distribution of all reviews shown above.
These reviews are selected to show a range of resident experiences. They are not intended to represent the percentage distribution of all reviews shown above.
review
5 / 5 ★A visit from a support person now and then.
A very good package overall
5 / 5 ★A very good package overall. Now we have a new manager it should get even better. We are pleased to be here. Not too flashy, but good quality. Staff are friendly and gardeners.
My late husband and myself moved into Bob Owens in 2011 being the first
4 / 5 ★My late husband and myself moved into Bob Owens in 2011 being the first residents to move in. Over-all Ryman Healthcare have been very good, but the staff here are very, very good. Special mention of a young lad just off College who is excellent, works in the Dining Room. Thank you. (92 years young).
I have resided here in a town house for over 11 years and have never regretted
4 / 5 ★I have resided here in a town house for over 11 years and have never regretted the move. The main advantage is the ability to move on from independent living to dependent if need be!
5 star review
4 / 5 ★We are about to get a new manager which will be nice
Don’t understand the question
3 / 5 ★Still have not addressed the double up of numbering on Some serviced appartments and independent Townhouses. Very frustrating when important mail and Hospital appointments not received.
Three Star
3 / 5 ★Maintenance, ground and gardening staff are great. [I find some of the other staff] aloof and not approachable. [I believe there is a] high turnover of staff. Had brother in the hospital and [we experienced] constant problems with staff. (edited)
Facility Response:
Thank you for sharing your experience, and we are sorry to hear about your difficulties with some of the village staff. If you would like to speak to us directly about your concerns, we would welcome the opportunity to talk with you at residentsupport@rymanhealthcare.com so that we can follow up appropriately.
Levy fixed for life
3 / 5 ★Suggestions mostly receive a negative response with no action with response to safety issues
Private
3 / 5 ★Not informed about level of expertise of resthome and hospital staff medical capabillities including.
Could do with some updating
2 / 5 ★[In my opinion it is] looking tired, shabby and outdated. Toilets + general areas - dirty. [I feel like]lots of wasted money on planting annuals, (needs structure) pruning. Very aged + feels like a "Rest Home" - used to feel + look "5 star"! C'man Rymans - up your Game. (edited)
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