27-31 Shirley Road, Shirley, Christchurch, New Zealand
THE VILLAGE PALMS METLIFECARE Retirement Village Provider Logo
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Score: 87%

Verified resident feedback · How reviews & rankings work · Review data updated: 27 Jul 2025

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Review Distribution: 5-star 50% | 4-star 33% | 3-star 17% | 1-2 star 0%

Key Facts

  • Reviews: 6
  • Rank: 265 of 510 Villages
  • Dwellings: 34
  • Fee model: ORA / LTO — 0% per year, for 0 years.
  • Min age: Undisclosed

Services Offered
  • 2 Bedroom Apartment
  • 1 bedroom Apartment
  • RETIREMENT VILLAGES

Service Information

Facility information supplied by provider.

This business is part of Metlifecare Ltd [VILLAGES].

The Village Palms is located in Shirley, Christchurch and offers retirement village living.

No. of Dwellings: 34

(Last Updated: 26th February 2025)

Costs & Entry Conditions

Fee Model
ORA / LTO
0% per year, for 0 years.
Minimum Age of Entry
Undisclosed
Lowest Known Price
Highest Known Price
Capital Gain
Provider
Capital Loss (if any)
Maintenance Fees Starting from
(Paid Weekly)
Maintenance Fee Increases?
Extra Costs/Fees
No. of Dwellings in Village
34
Data Current As of
Unknown
Data Supplied By

Location & Map for THE VILLAGE PALMS METLIFECARE Retirement Village

Resident Reviews for THE VILLAGE PALMS METLIFECARE Retirement Village

Review scores and rankings calculated from verified Village Advisor resident-review data.

NPS
4.3 (6 reviews)
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Quality of Care
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Caring Staff
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Responsive Management
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Outdoor Activity
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Indoor Entertainment
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Social Atmosphere
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Enjoyable Food
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Verified Resident Feedback

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Overall Satisfaction Score: 4.3 / 5 ★ (86%) based on 6 qualifying reviews

Rating Breakdown (% of total reviews)
5★
50% (3)
4★
33% (2)
3★
17% (1)
2★
0% (0)
1★
0% (0)
Example resident reviews
These reviews are selected to show a range of resident experiences. They are not intended to represent the percentage distribution of all reviews shown above.
Bloody great, very happy
5 / 5 ★
I have not been here very long. I just think they have been bloody great for me, I am very happy.
Reviewer: Anonymous 27 Jul 2025
High Standards
5 / 5 ★
I have only a short time and found after looking at other rest homes they did not have the standards this one had. (eds.)
Reviewer: Anonymous 17 Apr 2025
Everything is Excellent
5 / 5 ★
I have viewed other retirement homes but find this retirement home is way ahead of the others we viewed. The staff here are all very helpful and right from the start I've felt this is home. The food/meals, cooks , everything is excellent and residents are great. I absolutely love it here. Everything is lovely and clean too.
Reviewer: Anonymous 17 Apr 2025
Its my home!
4 / 5 ★
Its my home!
Reviewer: Anonymous 29 Jul 2024
Mum was cared for & supported
4 / 5 ★
Yes, mum was not an overly social lady but did still liked to have some contact. She was allowed to live how she wanted.
Reviewer: Anonymous 22 Jun 2023
Mums been there approx 18mnths now
3 / 5 ★
Management need to be more attentive to the actions of their staff particularly the RNs. They need to know what's going on when it comes to reassessing a resident in particular.
Reviewer: Anonymous 03 Sep 2024
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