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Verified resident feedback · How reviews & rankings work · Review data updated: 16 Aug 2026
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Review
Distribution:
5-star 78%
|
4-star 19%
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3-star 0%
|
1-2 star
3%
Last 12 months : 90.00% (12 reviews)
12 Gwyneth Place, Lytton West, Gisborne, New Zealand 4010
Key Facts
- Reviews: 98
- Rank: 43 of 511 Villages
- Dwellings: 167
- Fee model: ORA / LTO — 4% per year, for 5 years. — Maximum 20%
- Min age: 70
Services Offered
- Serviced Apartments
- 3+ bedroom Townhouse
- 2 Bedroom Townhouse
- 3 bedroom Apartment
- 2 Bedroom Apartment
- 1 bedroom Apartment
- Studio Unit
- Continuum of care
- RETIREMENT VILLAGES
Service Information
Facility information supplied by provider.
This business is part of Ryman Healthcare Ltd.
KIRI TE KANAWA RETIREMENT VILLAGE
No. of Dwellings: 167
(Last Updated: 25th November 2025)
Costs & Entry Conditions
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Fee Model
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|---|---|
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Minimum Age of Entry
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70
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Lowest Known Price
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$220,000
...
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Highest Known Price
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Undisclosed
...
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Capital Gain
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Provider
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|
Capital Loss (if any)
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|
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Maintenance Fees Starting from
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Undisclosed
(Paid Weekly)
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Maintenance Fee Increases?
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Extra Costs/Fees
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|
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No. of Dwellings in Village
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167 |
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Data Current As of
|
Unknown |
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Data Supplied By
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Location & Map for KIRI TE KANAWA RETIREMENT VILLAGE
Resident Reviews for KIRI TE KANAWA RETIREMENT VILLAGE
Review scores and rankings calculated from verified Village Advisor resident-review data.
NPS
4.7
(98 reviews)
Quality of Care
Caring Staff
Responsive Management
Outdoor Activity
Indoor Entertainment
Social Atmosphere
Enjoyable Food
Verified Resident Feedback
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Example resident reviews
These reviews are selected to show a range of resident experiences. They are not intended to represent the percentage distribution of all reviews shown above.
These reviews are selected to show a range of resident experiences. They are not intended to represent the percentage distribution of all reviews shown above.
Kiri Te Kanawa Review
5 / 5 ★My wife + i have lived here for 8 years. the staff are caring + helpful. meals are good + reasonably priced
Professional and Caring
5 / 5 ★The management team and staff are professional and caring in all aspects of my experience since (and prior) to moving here to live. I have positive, friendly reactions and interactions with staff and other residents. I love it here.
Review of Kiri Te Kanawa Retirement Village
4 / 5 ★For 50 years i have lived elsewhere in NZ. Family dynamics meant a personal rethink that finally led to the one stop shop that is Ryman philosophy appealing + providing. <br />
So to the city of my birth became the need + the answer. Thanks.
Love Living Here
4 / 5 ★Love living here...(eds.)
Wonderful workshop
4 / 5 ★Wonderful workshop.<br />
Because of poor health I do not use facilities available but plenty of residents do.
Facility Response:
Thank you for sharing your experience with us.
Aged Adviser review
4 / 5 ★Hopefully, some/all listed in Positives and Negatives section can addressed/changed/implemented.
Facility Response:
Thank you for sharing your experience with us. If you would like to speak to us directly about any concerns, you are welcome to send us an email at residentsupport@rymanhealthcare.com.
Independent Living
4 / 5 ★nothing to suggest at this stage.
Facility Response:
Thank you for taking the time to share your experience with us, your feedback is extremely valuable and we take pride in knowing we have provided you with excellent service.
Review for Kiri Te Kanawa Village
2 / 5 ★Don’t react to complaints with personal attacks. Manager has big chip on her shoulder
Facility Response:
Thanks for sharing your feedback, and we are sorry to hear about your negative experience with the Village Manager. If you would like to raise your concerns with us directly, you are welcome to send us an email at residentsupport@rymanhealthcare.com.
Room for improvement
1 / 5 ★Ineffective management
Poorly run
1 / 5 ★Stop fobbing off residents concerns
Facility Response:
Thank you for sharing your experience, and we are sorry to hear that you are disappointed with the level of service provided. If you would like to speak to us directly about your concerns, you are very welcome to email us at residentsupport@rymanhealthcare.com.
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