Verified resident feedback · How reviews & rankings work · Review data updated: 28 Jun 2025
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Review
Distribution:
5-star 25%
|
4-star 50%
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3-star 13%
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1-2 star
12%
4 Spence Lane, Whakatane, New Zealand
Key Facts
- Reviews: 16
- Rank: 319 of 510 Villages
- Dwellings: 51
- Fee model: ORA / LTO — 9.33% per year, for 3 years. — Maximum 28%
- Min age: 70
Services Offered
- 2 Bedroom Villa
- 1 bedroom Villa
- 2 Bedroom Apartment
- 1 bedroom Apartment
- Continuum of care
- RETIREMENT VILLAGES
Service Information
Facility information supplied by provider.
This business is part of BUPA RETIREMENT VILLAGES .
The Bupa site states that Mary Shapley Retirement Village is "a boutique-style retirement village, set in tranquil rural surroundings, a beautiful place to enjoy your own independence... within easy reach of Whakatane".
They have 29 villas and 22 apartments in the village and long term support is available thanks to the future care options at Mary Shapley Rest Home and Hospital next door.
It continues be saying you can find Mary Shapley Retirement Village, RestHome and Hospital in the heart of Kopeopeo in Whakatane, close to all amenities and surrounded by attractive, award-winning gardens. "People who live in our retirement village enjoy a mix of privacy and the company of others, as they like it. Our range of activities and entertainment also offer a relaxed opportunity to get to know people."
No. of Dwellings: 51
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Costs & Entry Conditions
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Fee Model
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Minimum Age of Entry
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70
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Lowest Known Price
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Undisclosed
...
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Highest Known Price
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Undisclosed
...
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Capital Gain
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Provider
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Capital Loss (if any)
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Maintenance Fees Starting from
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Undisclosed
(Paid Weekly)
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Maintenance Fee Increases?
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CPI Based |
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Extra Costs/Fees
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No. of Dwellings in Village
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51 |
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Data Current As of
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Unknown |
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Data Supplied By
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Location & Map for Bupa MARY SHAPLEY RETIREMENT VILLAGE
Resident Reviews for Bupa MARY SHAPLEY RETIREMENT VILLAGE
Review scores and rankings calculated from verified Village Advisor resident-review data.
NPS
3.8
(16 reviews)
Quality of Care
Caring Staff
Responsive Management
Outdoor Activity
Indoor Entertainment
Social Atmosphere
Enjoyable Food
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Example resident reviews
These reviews are selected to show a range of resident experiences. They are not intended to represent the percentage distribution of all reviews shown above.
These reviews are selected to show a range of resident experiences. They are not intended to represent the percentage distribution of all reviews shown above.
The Perfect Move
5 / 5 ★Mary Shapley Village was the perfect move for my husband and me. Comfortable villas, a caring village manager and conveniently situated in the town, to be able to utilise amenities available. Our village has a good social atmosphere but also privacy. A winner for all.
Small enough to know everyone
4 / 5 ★Change to lower entry age [currently 75] to reduce the high turnover rate.<br />
More resources needed to maintain the standard of the village grounds.
Family Atmosphere
3 / 5 ★Investigate and act before [any] major incidents [happen] ie. act of God or by people occurs.
Two Stars
2 / 5 ★The sales pitch was fabulous but living here doesn't match the above. Trouble settling in!
Very Content
1 / 5 ★To thank management to be there when needed
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