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Score: 50%

Verified resident feedback · How reviews & rankings work · Review data updated: 18 Jul 2026

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Review Distribution: 5-star 12% | 4-star 8% | 3-star 28% | 1-2 star 52%

Last 12 months : 80.00% (2 reviews)

53 Condell Avenue, Papanui, Christchurch, New Zealand 8053

Key Facts

  • Reviews: 25
  • Rank: 364 of 510 Villages
  • Dwellings: 37
  • Fee model: ORA / LTO — 6% per year, for 4 years + 4% on exit. — Maximum 28%
  • Min age: 65

Services Offered
  • 3+ Bedroom Villa
  • 2 Bedroom Villa
  • RETIREMENT VILLAGES

Service Information

Facility information supplied by provider.

This business is part of Condell Retirement Village Limited.

Condell Retirement & Lifestyle Village is located in Papanui, Christchurch and offers independent retirement living. Built in 2005 it is stated as a "village which... includes a central garden/community meeting area." and that the "Villas have been designed to allow full independent living." The site also says "the village has a full-time manager living on-site and has medical alarms monitored 24 hours a day. The village is on a tree lined street with a gate which closes automatically at 7pm each night, and reopens at 7am in the morning. Condell Retirement Village has an affiliation with Golden Age Retirement Village group located on Harewood Road which has rest home facilities with dementia care specialists, and also Windemere Retirement Village, which has Hospital Care."

No. of Dwellings: 37

(Last Updated: 17th October 2025)

Costs & Entry Conditions

Fee Model
ORA / LTO
6% per year, for 4 years + 4% on exit.
Maximum 28%
Minimum Age of Entry
65
Lowest Known Price
$395,000
2 Bedroom Villa
Highest Known Price
Undisclosed
...
Capital Gain
Provider
Capital Loss (if any)
Resident
Maintenance Fees Starting from
$148.19 per week
(Paid Weekly)
Maintenance Fee Increases?
CPI Based
Extra Costs/Fees
Power, Phone, Internet
No. of Dwellings in Village
37
Data Current As of
Unknown
Data Supplied By

Location & Map for CONDELL RETIREMENT & LIFESTYLE VILLAGE

Resident Reviews for CONDELL RETIREMENT & LIFESTYLE VILLAGE

Review scores and rankings calculated from verified Village Advisor resident-review data.

NPS
2.5 (25 reviews)
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Quality of Care
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Caring Staff
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Responsive Management
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Outdoor Activity
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Indoor Entertainment
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Social Atmosphere
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Enjoyable Food
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Verified Resident Feedback

×Have you visited this facility? Help others who are looking for a place by posting a review on CONDELL RETIREMENT & LIFESTYLE VILLAGE or review a different facility now.

Overall Satisfaction Score: 2.5 / 5 ★ (50%) based on 25 qualifying reviews

Rating Breakdown (% of total reviews)
5★
12% (3)
4★
8% (2)
3★
28% (7)
2★
20% (5)
1★
32% (8)
Example resident reviews
These reviews are selected to show a range of resident experiences. They are not intended to represent the percentage distribution of all reviews shown above.
Paradise
5 / 5 ★
None that I can think of.
Reviewer: Anonymous 18 Jul 2026
Condell Retirement Village
3 / 5 ★
In our opinion the new owners are still feeling their way but there is a huge improvement this year 2026
Reviewer: Anonymous 28 Jun 2026
New Management Needed
2 / 5 ★
[I believe the village] needs new management (eds.), a couple who will organise and end divisions which have arisen.
Reviewer: Anonymous 01 Jul 2025
Two Stars
2 / 5 ★
We are a small village of 38 independent villas. My husband and I enjoy the small quiet villas but [in my opinion] management approach [could be improved]. [In the past] we have not been consulted when changes were made. We still make our own fun, but no happy hour and BYO has been refused in the Common areas of the Village. (eds.)
Reviewer: Anonymous 28 Jun 2025
Facility Response: Thank you for your feedback. While we appreciate that everyone is entitled to their opinion, it's important to provide some clarity for those reading this review. We’re disappointed by this review [edit]. In the two recent disputes [the complaint was not upheld], and the operator was awarded [10% of] costs. <br /> [We believe] changes are communicated appropriately and made in the best interests of all residents — not just a select few. <br /> Negativity driven by personal dissatisfaction doesn’t reflect the wider resident experience, and the village website has been designed to reflect our values and appeal to prospective residents genuinely looking for peaceful, independent retirement living. We stand by its accuracy and the positive feedback we've received. We are a small, close-knit community of 37 independent villas, and while we encourage feedback and involvement, we also have a duty to act in the best interests of all residents — not just a vocal minority.<br /> <br />
Independent Living
1 / 5 ★
[Currently] would not recommend.
Reviewer: Anonymous 10 Jul 2025
1 Star
1 / 5 ★
The residents are friendly or most are. [In my opinion] the directors are unhelpful and treat us like children. [I feel like] the directors think they can change rules without consultation and we will...not complain. (eds.)
Reviewer: Anonymous 08 Aug 2024
Review of Condell Village
1 / 5 ★
We need a manager that has worker support & has time to be pro active.
Reviewer: Anonymous 10 Jul 2024

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