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Score: 82%

Verified resident feedback · How reviews & rankings work · Review data updated: 31 May 2026

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Review Distribution: 5-star 34% | 4-star 52% | 3-star 8% | 1-2 star 6%

Last 12 months : 80.00% (1 review)

123 Stanley Road, Glenfield, Auckland, New Zealand 0629

Key Facts

  • Reviews: 52
  • Rank: 171 of 510 Villages
  • Dwellings: 96
  • Fee model: ORA / LTO — 10% per year, for 3 years. — Maximum 30%
  • Min age: 70

Services Offered
  • 2 Bedroom Apartment
  • 1 bedroom Apartment
  • Continuum of care
  • RETIREMENT VILLAGES

Service Information

Facility information supplied by provider.

This business is part of Metlifecare Ltd [VILLAGES].

The Orchards is a retirement village in Glenfield, North Shore, Auckland. Stated as a "boutique village" it offers independent apartment living set amongst lovely grounds and gardens where residents enjoy the benefits of a laid-back retirement lifestyle. This retirement village also offers continuum of care with rest home and residential hospital care on-site in its care home.

No. of Dwellings: 96

(Last Updated: 26th February 2025)

Costs & Entry Conditions

Fee Model
ORA / LTO
10% per year, for 3 years.
Maximum 30%
Minimum Age of Entry
70
Lowest Known Price
Highest Known Price
Capital Gain
Provider
Capital Loss (if any)
Maintenance Fees Starting from
(Paid Weekly)
Maintenance Fee Increases?
Fixed for Life
Extra Costs/Fees
Power, phone, internet
No. of Dwellings in Village
96
Data Current As of
1 Jan, 2017
Data Supplied By
Mystery Shopper

Location & Map for THE ORCHARDS METLIFECARE Retirement Village

Resident Reviews for THE ORCHARDS METLIFECARE Retirement Village

Review scores and rankings calculated from verified Village Advisor resident-review data.

NPS
4.1 (52 reviews)
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Quality of Care
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Caring Staff
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Responsive Management
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Outdoor Activity
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Indoor Entertainment
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Social Atmosphere
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Enjoyable Food
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Verified Resident Feedback

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Overall Satisfaction Score: 4.1 / 5 ★ (82%) based on 52 qualifying reviews

Rating Breakdown (% of total reviews)
5★
34% (18)
4★
52% (27)
3★
8% (4)
2★
2% (1)
1★
4% (2)
Example resident reviews
These reviews are selected to show a range of resident experiences. They are not intended to represent the percentage distribution of all reviews shown above.
Super Staff
5 / 5 ★
Super staff - very friendly to residents. Weekly newsletter by management to each resident. Apartments modern and light with decks. Very comfortable medium sized village, shopping van twice weekly to local shops. Lovely gardens and paths surround the building. Regular van trips to attractions. Cute cafe, swimming pool, gym, movies, billiards, card games for entertainment. Excellent monthly themed dinners.
Reviewer: Anonymous 25 Sep 2025
Very Friendly Residents
5 / 5 ★
Buildings always spic and span. Very friendly residents. Staff very prompt in attending to requests. Wide range of social activities. Excellent communication via weekly and monthly newsletters and email. Excellent food from village kitchen and cafe on site.
Reviewer: Anonymous 25 Sep 2025
Review
4 / 5 ★
XXXXXXXXXXXXXXXXXXXX
Reviewer: Anonymous 31 May 2026
Pleasant and fr
4 / 5 ★
Very pleasant residents and staff<br /> Close to local retail and amenities
Reviewer: Anonymous 26 Jun 2025
A Few Maintenance Issues
3 / 5 ★
[It feels like...] the spa is almost always out of use ... as well as endless issues with swimming pool. Clean and tidy interior!
Reviewer: Anonymous 01 Jul 2025
Very Attractive
3 / 5 ★
The development isn't finished. That includes communal facilities (pool, cafe etc and aged care unit) and perhaps 30-40 more villas. Those that are built are very attractive and well spaced in landscaped grounds. (There are 71 built but a number not sold.)
Reviewer: Anonymous 30 May 2024
Three star
3 / 5 ★
Share capital gain
Reviewer: Anonymous 29 Apr 2019
Sisters care experience in Care Home
2 / 5 ★
Some areas were good but need to be kinder with residents and sometimes family.
Reviewer: Anonymous 20 Aug 2022
Mistake to move here
1 / 5 ★
As far as I am concerned it was a mistake to move here. Too many know all residents and no capital gain on your money.
Reviewer: Anonymous 02 Aug 2024
1 Star
1 / 5 ★
On the surface this would appear to be a happy community, but there are others like us who came here to be ensured of appropriate care as we age. Frailty is rapidly approaching with no suitable care facilities available in the near future & possible homelessness & separation (after over 40s years together) A looming reality. I live in fear.
Reviewer: Anonymous 15 Jul 2024

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